Leasing 101
How long is the pricing quote valid for?
24 hours
Do new roommates need to complete an application?
Yes
How do we access the welcome e-mail template?
Propdata - MYLO - Leasing Material - Welcome Letter - Welcome e-mail
Who needs to be listed as an Insured on the policy?
All adults
What needs to be paid if a resident terminates a lease early?
Concession repayment, early termination fee, and rent through 30 day NTV
How long does the applicant have after submitting application to withdraw their app and still get their holding deposit refunded?
24 hours
How do you generate a roommate amendment?
On-Site notices
As of today, how long does the applicant have to sign the entire lease agreement from the time of applying?
72 hours
What is the minimum liability insurance coverage?
$300,000
Are storage and parking concessions required to be repaid?
Yes
What concessions are we offering as of today?
6 weeks free rent buildings 4 and 5 and penthouses, 8 weeks free rent buildings 1, 2, 3, 7, 8, 9.
Can all leaseholders be removed from the lease through roommate amendments?
One member of the original lease must remain.
How many fob(s) does the household receive?
1 fob per lease signer
What/Who needs to be listed as an interested party?
Mylo Santa Clara
What concessions don't need to be repaid, if any?
What should always be included in our tour path in addition to the unit(s)?
Invitation to view our rooftop deck/amenities
What are the fees that apply for roommate changes?
$100 admin fee per addendum and $48 per new roommate's application
How do we request a transfer from another community?
Send the other community the transfer request form to complete and send the completed form to Jai/Jasmine.
What renter's insurance company do we endorse?
e-Renter plan
When is the concession repayment and early termination fee due?
Immediately at the time of giving notice.
How are residents eligible for resident referral?
Applicant must let us know at time of touring, and notes must be entered into Funnel with the rest of tour notes. The applicant must sign at least 6-month lease and reside here at least 30 days before resident qualifies.
When does the lease change go into effect?
What is included in the move in packet/folder?
MIMO, FAQ's, LuxerOne, resident zoom events, community map, resident referral info, parking registration
What is the purpose of being listed as an interested party?
To receive alerts regarding coverage changes, non-payments, cancellations, and expirations.
How do you generate an NTV for residents to sign electronically?
On-Site notices