Sales Process
Earning referrals is typically done during what step of the sales process?
The Lasting impression
When do our latest "switcher offers" expire? (Switch and get $700 off, $350 off, $200 off)
09/24
SMB is an acronym for what?
Small Medium Business
What does D.O. stand for?
Dynamic Organization
I've been known to make crow noises in the store, drink beer, and hunt.
Mike Ludovissy
This step of the sales process is when you "get to know your customer"
Middle impression
The new tablet offer started on 08/20. Which two tablets can a customer get $200 off?
Galaxy Tab S6, Galaxy Tab 5Se
If you had an SMB customer asking about potential special bid, or discounts on products, who would you reach out to? *Hint - its not Nick Gibbs
SMB Selling team via email
The D.O. is made up of what?
Values and behaviors
I used to sell books, door to door, in California
Harley Michels
Name one way how you would "demonstrate to educate" a product or service for a customer.
The switch and get and get $200 off select smartphone offer does not require a port in, which devices qualify for the $200 off?
Samsung A50, Pixel 4a
This device should be positioned as a way to keep SMB customers connected in case their internet "fails"
Pep Link - Internet fail over
"Our customers are emotionally connected to our company and want to help us succeed and grow because every experience they have is ideal." What core value is this directly related to?
Customer advocacy
I went to college in Wichita Kansas and played sports while I was there.
Keith Kegerreis
Solving problems and satisfying needs is typically done during what step of the sales process?
The middle impression
When does the upgrade and get $300 off a note 20 offer end.
09/10/20
What cloud based phone system specifically designed for SMB customers, allows you to gain flexibility in your business communication with
your already existing 4G, LTE, or WiFi connection.
Take your desktop phone features on the road for even greater efficiencies and functionality.
Crexendo
There are four core values that shape the way we do business and produce behaviors. Name these four core values.
Superior results, Leadership excellence, Customer Advocacy, & Associate Passion
I was the manager of a wrestling team in high school
Cassie Seaman
There are 12 steps in the sales process. Name at least 6.
Greet w/ enthusiasm, discover reason for connection, create confidence
Engage in dialogue, solve problems/satisfy needs, demonstrate to educate, make a recommendation, ask for the sale, sell throughout the interaction
Earn referrals, create the opportunity for follow up, provide a genuine thank you
Starting on 08/25, a customer can start up new service, with a personalized account, and buy one of two phones on prepaid, and get $40 back...What two phones do they need to purchase to qualify?
LG K8X or Galaxy A11
What does the acronym "IOT" stand for?
Internet of Things
There are 7 total values in US Cellular's D.O. model. Name 5 of the 7.
Customer focus, ethics, pride, empowerment, diversity, respect, winning
Ive been inside a Federal super max penitentiary.
Jeremy Test