HISTORY AND HERITAGE
The name of Mr. Dior's dog
Who is Bobby?
This show took place on a runway in India
What is Women's Fall 23?
Campaigns where 100% of clients are contacted in the first two weeks, and the last two weeks are used for follow up and conversion
What are Zone OTOs?
All send sales must include a completed version of this
What is a send sale form?
When a team member is available to work in tandem, they entertain the client while the SA steps away, ensure comfort and offer the client a beverage, introduce other universes to the appointment, offer additional advice.
What is Dior Duo?
This is where the childhood home which is now a museum can be located
Where is Granville, Normandy?
Cannage, Star, Bee, Rose, Bow...These are all examples of this
What are codes of the house?
Target of 100 clients contacted weekly through Dior Star
What is Weekly Outreach?
Sort, Set in order, Shine, Standardize, Sustain
What is 5S?
Story telling + Know how + Styling tips
What is the magic formula?
Mr. Dior's sister
Who is Catherine Dior?
This fine jewelry colletion was inspired by a dress in the SS1950 collection
What is Rose des Vents
Tool leveraged for new and high potential clients to discover the brand. This should be kept on the selling floor and logged in Star
What is Dior Mag?
Our target for 2023 is +/-.42%
What is our shrink target?
The four key attitudes of this include: Make your clients feel at ease, Make your clients focus on themselves, Offer clients thoughtful attention, Show your clients their beauty
What is D-Signature?
This was the predecessor of Mr Dior after his untimely death in 1957
Who is Yves Saint Laurent?
Donning edgy archicannage heels, handles that require 30 minutes of work each, and hand tinting edges which take 24 hours to complete, this bag is an icon revisited
What is the 95.22?
Follow up tool in Dior Star that should be used daily to develop new clients and promote positive NPS scores
What is Dior Welcome?
What is Area of Pride?
This was once quoted when speaking about client experience: "My dream? To make women (all clients) happier and more beautiful. I insist on the word happiness"
Who is Christian Dior?
The muse of Mr. Dior who was famous for always wearing a leopard print scarf
Who is Mitzah Bricard?
This unique signature, conceived by Marc Bohan in 1974, adorns a series of creations, such as the iconic Saddle or the B27 sneakers
What is CD Diamond?
A 40% conversion target is set for this gifting moment
What is Mother's Day and Lily of the Valley?
Our Regional Operations Director for NYC
Who is Morgan Maisano?
The target score for this is a 55
What is CX?