Ethics, Negotiation
PPolicy, Mgmt, Communication
Mgmt
Marketing, Hiring, Decisions
Discipline, Change
100
This is the basic symbol in negotiations. peace :-) ?? ... pie?? ...
What is a pie?
100
Nutrition research, monitoring and policy are all intertwined. TRUE or FALSE? ... regarding agricultural policy: -agricultural policy initiates nutrition policy process -agricultural policy influences the quantity and quality of the food supply -agricultural policy influences the cost of food in the grocery store
What is TRUE? The Farm Bill is an example of agricultural policy.
100
This can help ensure accountability in the area of food safety. Hint: it is enforced by the Department of Health Hint: you may have earned it in HUEC 3119
What is ServSafe Certification? What is a HACCP System?
100
Foodservice managers must take care to maintain adequate stock to cover for emergencies if they receive ___________ deliveries in their nutrition services department. lots of??? or few???
What is LESS FREQUENT? What is LESS OFTEN? What is FEW?
100
The organizing of work is an ongoing process that requires continual remodeling and updating .. All types of change causes stress. TRUE? or FALSE?
What is TRUE? Whether positive or negative, change causes stress.
200
This type of code of ethics serves as a basis for settling grievances, is enforced by monitoring and applying sanctions, and requires the largest commitment of resources to receive, process, and enforce complaints. hint: The Code of Ethics for the Profession of Dietetics is NOT this type of code of ethics. aspirational? ... educational? ... regulatory?
What is a REGULATORY Code of Ethics?
200
Many laws and regulations passed by local, state, and national officials affect nutrition programs and the nutritional status of citizens. These are ways that Registered Dietitian Nutritionists [RDNs] can influence Public Policy or the outcome of an election.
What is write a letter? What is serve on committees for politicians? What is donate time and money?
200
This is often the most crucial management function. It relies most heavily on "human" skills and is less tangible than the other functions. Planning? ... Leading? ... Organizing? ... Controlling?
What is LEADING? Leading = motivating others, managing their activities, communicating, resolving conflicts. "The speed of the leader determines the rate of the pack."
200
This type of budget lists revenue and expense and is used in projecting income and allocating funds to accomplish work. When preparing this type of budget, it is best to make the budget as accurate as possible. hint: YOU CREATED this type of budget..... operating?? ... non-operating?? ... failing?? ...
What is OPERATING BUDGET?
200
This is the best time to introduce employees to a problem. sooner??? .... or later???
What is as soon as the problem is identified?
300
This is the leadership trait that a manager must possess to willingly admit mistakes or honestly say, "I do not know." integrity?? ... charisma?? ... expertise?? ... self-confidence??
What is self-confidence?
300
This is the usual outcome of working on a group project or attending an extensive training session with a group of co-workers or fellow students. Hint: 2 words = T _ _ M B _ _ _ _ _ _ G
What is TEAM BUILDING?
300
This is a strong motivational tool for managers to use with employees. Hint: This tool is used by managers to evaluate personnel and to help identify their strengths as well as areas that need improvement. ... it is often done annually ... P _ _ _ _ _ _ _ _ _ E A _ _ _ _ _ _ _ L
What is the PERFORMANCE APPRAISAL?
300
This is true in regards to psychology and pricing. hint: think of ... numbers .. .99? .. .00??
What is "lucky numbers" in pricing may entice certain groups to make a purchase? What is items priced just under an even dollar appear less expensive than they really are? What is customers often assume that a higher price is associated with better quality? What is odd numbers in pricing are sometimes associated with value? What is some restaurants may raise prices on the weekends to capitalize on supply and demand?
300
This is the key to preventing employees from misunderstanding or not agreeing with the rationale for change. candy?? .... money?? ... education??
What is EDUCATION? What is communication?
400
This is an initiative that works toward improving dietetics practice and promoting the profession of dietetics. hint: we covered it during lecture ... it is not a topic in your text ... it is part of your career as an RDN ...
What is the Code of Ethics for the Profession of Dietetics? What is the Standards of Professional Practice? What is the CDR Professional Development Portfolio?
400
In general, approximately how much time do effective managers spend communicating with their staff? ... less than half?? ... half?? ... more than half??
What MORE THAN HALF?
400
Managers are not expected to have the same proficiency levels as the professionals who report to them. This is a motivational factor for a Registered Dietitian Nutritionist [RDN] to take on management duties.
What is ADDITIONAL FINANCIAL COMPENSATION? What is INCREASED PROFESSIONAL STIMULATION? What is THE DESIRE TO TAKE CONTROL OF THE SITUATION?
400
Consider the issue of flexibility and hiring. TRUE? or FALSE? There is no guarantee that staff members will be found that exactly meet the needs listed in the job description.
What is TRUE?
400
Regarding disciplinary action, this is an official component of the documentation that is kept on file. hint: ... think of ... what is written on the paper/documentation???? ...
What is a DESCRIPTION OF EVENTS LEADING TO THE ACTION? What is the EMPLOYEE'S IDENTIFYING INFORMATION? What is the EMPLOYEE'S SIGNATURE?
500
This is a good quote to remember when it comes to negotiating. hint: This adage states the reason why it is so critical to conduct thorough research before entering into negotiations. "K _ _ _ _ _ _ _ _ IS P _ _ _ _"
What is the saying "KNOWLEDGE IS POWER?"
500
These are "key business competencies" that a Registered Dietitian Nutritionist [RDN] must develop to be an effective manager. hint: consider skills, knowledge, abilities of effective managers ....
What are supervisory abilities? What are negotiation skills? What is financial knowledge?
500
This is the area of dietetics in which we initially saw Registered Dietitian Nutritionists [RDNs] working in as managers. clinical nutrition?? ... public health nutrition?? ... food service?? ...
What is FOOD SERVICE MANAGEMENT?
500
Think about MARKETING. This can be seen as a product, but MORE closely resembles a SERVICE. people?? .... activities?? .... ideas?? ....
What is AN IDEA? An idea may = a discrete product: book copyrighted or invention patented. More commonly, an idea = service: a CONSULTANT to industry, foodservices, athletic teams (their IDEAS are provided) .. menu oversight, guidance on sanitation, nutritional care for an LTC facility the RDN consultant markets professional expertise (IDEAS)
500
Although it can be a difficult part of a manager's job, this is often necessary to make employees aware of behaviors that are not acceptable in the workplace. Hint: It is a tool that managers can use for employee development. E _ _ _ _ _ _ E D _ _ _ _ _ _ _ _ E
What is EMPLOYEE DISCIPLINE?