Trouble Shooting
Always do what before attempting device specific trouble shooting?
General Troubleshooting
What does BBL stand for?
Build Brand Love
T/F A viewer can create an HBO Now account using Hulu credentials, if they added the HBO add on.
TRUE
How much is the Hulu with ads plan?
5.99$ Before tax
T/F Can a customer use a hotspot for Hulu Live TV?
False
How long should you leave a modem unplugged for when doing a power cycle?
2 mins
What is the CEO of Hulu's name?
Randy Freer
What is the optimal download speed needed to stream Hulu Live Tv
8 mbps
How much is Hulu no ads plan?
$11.99 Before Tax
How many times can a customer re home in a 12 month rolling period?
Four
What year did Hulu streaming service launch?
October 29, 2007
How many screens can be viewed before upgrading to the Unlimited Screens add-on?
Viewers can watch Hulu on 2 concurrent screens.
How much is the Cinemax add on?
$9.99 before tax
What is the optimal download speed needed to stream the standard Hulu On demand library?
3 mbps
What is the minimum download speed recommend to stream 4k content on Hulu?
16.0 mbps
What are Hulu's core values?
We are Hulugans
Embrace Fun
Think Big
Viewers First
One Team
How many screens can you have with the unlimited screen add on while watching Premium content from HBO,Cinemax, Starz, and Showtime?
Five. (three mobile and two home locations)
How much is the Español live tv add on?
$4.99 before tax
When will I be billed each month?
Give an example
30 Days from the date of your first payment. For example: if you are first charged on May 15 for Hulu with Live TV, you will be billed each month on the 15th.
What is the term for when we override an IP Address for a viewer that is on a military base?
Whitelist
T/F Hulu + Live TV subscribers can stream over 60 live and on-demand channels through the Hulu app.
True
Name the four PREMIUM add on's that cannot have Hulu gift cards applied toward them.
HBO, SHOWTIME, Cinemax and STARZ
How much does it cost to bundle unlimited screens with Enhance cloud dvr add on?
$14.98 before tax
Which section of Flanders contains the Secure Pay button?
payment details