Regulations & History
Error Management
Dirty Dozens: Lack of knowledge, Lack of communication, Complacency & Fatigue
Dirty Dozens: Stress, Distraction, Lack of teamwork & Lack of resources
Dirty dozens: Pressure ,Norms, Lack of awareness & Lack of assertiveness
100

Approved Maintenance Organization and Training Program

In CAR’s, what does 573.06 refer to?

100

“Safety too often views humans as a weak link, a liability or a hazard"

What is Old safety view?

100

1)Listen 2) Eye contact 3)Speak.

What is the order for the secret of effective communication?

100

This stress actually increases performance.

What does acute stress cause?

100

This is a type of pressure where you take responsibility for a situation that is not your fault.

What is self induced pressure?

200

It is a regulatory requirement and helps us to develop the skills that apply not only to aviation but life as whole.

Why are you doing human factor course?

200

It is a regulation, policy, procedure, inspection resource, tool used and when practiced may break a link or prevent a link from forming.

What is safety net?

200

This dirty dozen increases as we get better, faster ,more knowledgeable and more proficient at something.

What is the dirty dozen that increases as the knowledge & experience of person increases?

200

5 hours

What is the minimum number of hours of uninterrupted core sleep that is required during the circadian rhythm in order to maintain performance levels?

200

 This dirty dozen is illustrated by this example: the placement of an ELT "arm" switch where it could be bumped by a pilot's knee as he or she enters or exits the aircraft.

Give an example for Lack of awareness?

300

In response to Air Ontario 1363 crash.

Why did Transport Canada develop HPIAM Workshop?

300

Organizational factors-Unsafe supervision-Preconditions-Unsafe act-Failure/Accident

What is Swizz Cheese Model?

300

The safety net "Participate in training, be a lifelong learner" 

What is a safety net for lack of knowledge?

300

This factor has following traits: Common goal, Communication, leadership, trust & Pitching in.

What are some traits for teamwork?

300

 This term describes the practice of experienced colleagues passing down unwritten rules to new colleagues such as signing for other’s work without checking  or documenting where additional components have been loosened or disassembled when this was not specified in the task instruction ; these practices can result in confusion and errors.

What do you understand by norms?

400

Must include instructions on-> Human performance, error management including error prevention and containment and factors influencing human error(dirty dozen)

 what are the requirements for Human Factor Training Transport Canada:CAR 573.06?

400

Series of human performance events which when linked together could lead to a serious problem on an aircraft or aeronautical product. 

What is Chain of Events?

400

Its is the part of our body’s internal clock that regulates when you sleep or wake up in 24 hour cycle.

What is Circadian Rhythm?

400

85 db


What decibels of long-term exposure are associated with a risk of hearing loss?

400

This factor is the key to all of dirty dozens.

What is Assertiveness?

500

Transport Canada Civil Aviation(TCCA) and Federal Aviation Administration (FAA)

Which regulatory bodies mandate that the Human Factors should be done every 3 years?

500

Risk of making a maintenance error.

What is common in Conscious and Automatic behaviour?

500

This dirty dozen decreases mental capacity & productivity and increases safety risk & health issues.

How does fatigue effect  us?

500

 The safety net for this dirty dozen is order and stock parts before they are required.

What is the safety net for lack of resources?

500

This type of norm is illustrated by Signing off incomplete maintenance tasks

What is the example of negative norm?