Workplace Motivation
Human Resource Practices
Southwest Airline Case
100

A financial incentive given to employees to encourage high performance


salary or bonus 

100

A formal interaction between HR professionals and job applicants to evaluate suitability for a role

What is an interview?

100

This event in 2020 led to 28% of Southwest employees opting for extended leave or buyouts, helping reduce labor expenses

Covid 19

200

This term refers to the motivation employees feel when they are driven to help or support others at work

What is prosocial motivation?

200

The evaluation of employees’ job performance and contributions to their organization

performance appraisal

200

Many of Southwest’s employees, including pilots and mechanics, belong to these, which set the terms for their pay and benefits


What are labor unions?

300

This theory focuses on the balance between the efforts employees put into their work and the rewards they receive

What is Equity Theory?

300

The arrangement of jobs into categories, reflecting their relative importance to the organization and its goals, levels of skill required, and other characteristics

pay structure

300

This is the main reason why Southwest has low employee turnover

Employe satisfaction and wellbeing