Chapter 10
Chapter 14
Chapter 13
Chapter 12
Chapter 11
100
The rate at which employees leave a firm is best known as ________.
What is turnover
100
The principles of conduct governing an individual or a group are referred to as ________
What is ethics
100
The indirect financial and non financial payments employees receive for continuing their employment with a company are called ________.
What is benefits
100
This term refers to financial rewards paid to workers whose production exceeds some predetermined standard?
What is financial incentives
100
Which of the following terms refers to the ownership employees build up in their pension plans should their employment with a firm end prior to retirement?
What is vesting
200
The following term refers to educating, instructing, and training subordinates
What is coaching
200
________ means society's accepted standards of behavior and always involves basic questions of right and wrong.
What is morality
200
Non financial payments like health and life insurance, pensions, time off with pay, and child care facilities are examples of ________.
What is benefits
200
management approach based on improving work methods through observation and analysis is known as ________.
What is scientific management
200
Bonnie, a data analyst, needs to take time off from work to care for her elderly mother. According to the Family and Medical Leave Act, what is the maximum number of weeks of unpaid, job-protected leave that Bonnie may take?
What is 12
300
Which industry has one of the highest turnover rates
What is food service
300
________ "consist of political decisions for implementing programs to achieve societal goals."
What is Public policy
300
Keith works as a construction foreman, and he is viewed as a reliable, competent employee. Keith was recently injured in a car accident while on vacation, and his injuries are so severe that he will not be able to return to work. Which of the following would most likely provide Keith with benefits?
What is unemployment insurance
300
What type of pay plan is being used when workers are paid a sum for each unit they produce?
What is piecework
300
What has historically been the key issue in collective bargaining?
What is wage rates
400
As an employer, what is the primary benefit of cutting a high turnover rate
What is saving money
400
According to surveys, at work, fair treatment reflects concrete actions such as "Employees are treated with respect" and ________.
What is treated fairly
400
The following provides pay to an employee when he or she is temporarily out of work because of illness?
What is Sick leave
400
In which of the following do workers receive a basic hourly rate plus a premium equal to the percent by which their performance exceeds the standard
What is standard hour plan
400
What theory of motivation states that people are strongly motivated to maintain a balance between what they perceive as their contributions and their rewards?
What is Equity theory
500
Which term refers to actions intended to place physical or psychological distance between employees and their work environments
What is job withdrawal
500
Refers to the characteristic values, traditions, and behaviors a company's employees share?
What is organizational culture
500
What is the maximum number of weeks of unpaid leave that an employee may take under the Family and Medical Leave Act?
What is 12
500
Which of the following terms refers to any salary increase the firm awards to an individual employee based on his or her individual performance
What is merit pay
500
What type of equity is a manager most likely trying to maintain through the use of performance appraisals and incentive pay?
What is individual