The process of influencing and inspiring others to achieve a goal
What is leadership
100
A situation of instability which results in major problems for business'
What is a crisis
200
The aspects of work that do not motivate but must be met to prevent dissatisfaction
What are maintenance strategies
200
Applicants for a job will usually apply for a vacancy using a combination of three methods
What is:
Application form
curriculum vitae
Covering letter
200
A note from one person to another. It can be formal typed or simply hand-written
What is a memorandum (Memo)
200
Prefers to discuss with and involve employees in decision-marking
What is a demographic leader
200
Response to an organization to a crisis situation
What is Crisis management
300
The inventor of the hierachy of needs
Who is Maslow
300
What is needed to carry out human resource planning? (mention 5 tools)
What is:
Historical and data trends
Sales and income levels
Labour turnover rates
Demographic changes
Technological changes
300
Personal preferences, ease of use, organization structure, security issues and concerns, skills and training, size of business
Factors influencing the choice of communication method
300
Useful acronym for remembering the factors that may affect situational leadership styles.
What is C L O T S
300
When the directors, managers or employees in organization can be held legally responsible for catastrophic loss
What is personal liability
400
People being engaged in an activity out of their own desire such as enjoyment of pursuing a hobby or an interest
What is instrinsic motivation
400
The amount of capital usage in comparison to other factors of production
What is capital intensity
400
Staff swamp with too much communication
What is information overload
400
The management style focusing on people concerns and feelings whilst there is a low concern for completing the task. ( HIGHER LEVEL )
What is Country club management
400
Crisis management is often refered to
What is disaster recovery
500
People participate in an activity because of the benefits and rewards associated with the activity
What is extrinsic motivation
500
Involves the appraiser collection the opinions about the appraisee from the people who work with the appraisee
What is 360 degree appraisal
500
Grapevine communication
What is informal communication
500
CHRISTMAS BONUS QUESTION ! ! ! ! !
They put forward the concept of leadership continuum showing a range of leadership management styles
Who is Robert Tannenbaum and Warren Schmidt
500
Used as part of crisis management in order to minimize the disruptions and damages caused by a catastrophe in order for the firm to retain its core operations