Training Basics
Needs assessment
Learning and Motivation
Training Methods
Evaluation & Case Studies
100

The workplace has shifted from 'touch labor' to this type of worker who relies on knowledge and information.

Who are Knowledge workers

100

The first phase of the training and development model.

What are needs assessment?

100

These two preconditions strongly affect whether trainees will successfully learn.

what is readiness and motivation?

100

The most common training delivery method accounting for about 41% of training hours.

What is classroom instruction?

100

This criterion evaluates how participants felt about the training.

What is Reactions?

200

These are subjective skills like communication, leadership, and teamwork that are harder to measure.

What are soft skills?

200

This analysis reviews a company’s environment, goals, strategies, and resources to identify training needs.

what are Organization Analysis?

200

This refers to whether trainees have the experience and knowledge needed to absorb training.

What is trainee readiness?

200

This training method combines online learning with traditional instruction.

What is blended learning?

200

This evaluation criterion measures knowledge and skills gained.

What is Learning?

300

These are tangible, teachable abilities such as operating machinery or budgeting.

What are hard skills?

300

This step involves reviewing job descriptions and the KSAOs needed to perform a job.

What is Task Analysis?

300

This principle states people learn by participating in activities and reflecting on them.

what is experimental learning?

300

This approach teaches employees multiple jobs rather than just one role.

What is cross-training?
300

This measures how trainees apply new skills back on the job.

What is behavior?

400

The overall goal of training programs is to contribute to these within an organization.

What are strategic Goals?

400

Companies track quality, absenteeism, turnover, and accidents through this type of HR information.

What is HR data collection?

400

This principle recognizes that people learn in different ways such as visual or hands-on.

What is individual learning differences?

400

This training method involves employees learning directly while performing tasks.

What is on the job training?

400

Organizations measure this to determine bottom-line effectiveness of training.

What is Return on Investments? (ROI)

500

This process determines which employees require training and which do not.

What is Person analysis?

500

This assessment focuses on the skills and knowledge employees need for decision-oriented jobs.

What is competency assessment?

500

This stage of the learning curve occurs when progress slows after initial improvement.

What is the plateau?

500

This acronym represents Prepare, Present, Orient, Perform, Evaluate, Reinforce.

What is PROPER method?
500

This company used 'Whirlpool University' and later shifted to short training modules.

What is Whirlpool?