Management Structure
Typical Top level management positions include
CEO, Superintendent of Schools, President, Senior V.P.
A supervisor's job will become increasingly important and complex due to ...
Implementing significant change and quality programs to cut cost and improve productivity
A manager engaged in planning would be doing what of activity
Setting goals, coordinating activities, establishing strategy.
Organizations have become so global that we accept the reality that national boarders no longer define the______
Corporation
E-Business includes...
B2B transactions, communications between suppliers and customers, improving strategies, developing leaders for virtual companies
Typical Middle level management titles include
V.P.of a Dept., Director, Group Manager, District Manager, Unit Manager, Principle of a school
One of the components of a disaster recovery plan would be
Having an Emergency Work site
A manager that is dividing work into manageable components is performing which of the 4 management functions
Organizing
A loosely knit social framework where people look after themselves and family first is called
Individualism
Cutting staff and reorganizing to become "lean & mean" is called
Downsizing
The typical organizational pyramid include:
Top, middle, supervisors, operative employees
A moral obligation of a company to make things better and not worse for a society is called
Social Responsiveness
What management function is monitoring activities to ensure targets are being met
Controlling
A loosely knit social framework where the group is more important than the individual is called
Collectivistic
The primary goals of "Continuous Improvement" include
accurate measurement, continual improvement, focus on the customer
The passing of what legislative act reminded front-line supervisors they were part of management and not one of the employees
1947 Taft-Hartley Act
Viewing things from solely through our own perspective is called
Parochialism
In a coaching role supervisors are performing what activities
Develop employees skills and knowledge
_______ refers to any hi-tech tools, equipment or methods designed to make work more efficient
Technology
The ability to work well with people, understand their needs, communicate and motivate is called _____ competence
Interpersonal
A supervisor's job is unique in that it...
Bridges management with the front-line employees
The mental ability to analyze and diagnose complex situations is called______ Competence
Conceptual Competence
A supervisor's authority to act and expect others to follow is called what type of power
Legitimate Power
On-line buying of products and services is called
E-Commerce
The ability to enhance power, establish connections in an organization is called_____ competence
Political