Ch.6
training criteria
benchmarks for training success
working sample
a needs assessment method of individual analysis in which a trained analysis observes and reviews an employees work to determine training needs
forced distribution
managers rank employees on bell shaped curve
narrative essay
rating system in which appraisers write a narrative essay that describes the strengths and weaknesses of each employee
result base rating
measuring the extent to which employees accomplish results
training cycle
a continuous series of steps involved in the training process
alternative ranking
rating system in which an apprasier lists all employees and then chooses the best, worst and second best, second worst and so on..
appraisers rate employees on specific measurable criteria
paired comparison
comparing employees
severity order
an error made in appraisal or interview when an interviewer rates a candidate to severely
training evolution
a step in the training cycle that determines whether or not the training program is working
behavour based rating
based on behaviours of employee
job relatedness
the extend to which a rating system relates to the work done
performance feedback
meeting held between a manager and an employee for the purpose of evaluation an employee
simple ranking
put all employees on one list
aka straight ranking
training objectives
a measurable end result of a training program
Behavioural observation scale BOS
rating system in which appraisers identify how often an employee displays desired behaviours
leniency error
during an interview when the interviewers rate employees to positively
predicitve validity
the extent to which a measurement predicts future behavoir
trait based rating
based on employees personal characteristics
vestibule training
an off the job training method that simulates the workplace and asks employees to perform or display knowledge, skills or abilities similar to those required at work
behaviorally anchored rating scale BARS
rating system in which appraisers rate employees on specific behaviors displayed
management by objectives MBO
performance appraisal system when a manager meets with each employee and sets specific goals to attain
recency behavours
when interviewer bases the rating of an employee based on only recent events