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Performance Evaluations
Compensation
Labor Unions
Negotiations
Safety
100
type of bias that occurs when managers or interviewers rate employees too positively.
What is leniency error?
100
An employer's payment of money to an employee-either in the present or at some future date-in exchange for that employee's productive work; includes wages, salary, bonuses, piece rates, and so forth.
What is direct compensation?
100
Legislation that outlined the responsibility of management to bargain collectively with unions, and that defined unfair labor practices for management.
What is the Wagner Act or National Labor Relations Act?
100
Issues prohibited by law from collective bargaining negotiations; includes closes-shop agreements, any issues that violate EEOC laws, and featherbedding.
What is illegal bargaining issues?
100
emotional or physical exhaustion due to stress; often results in employee turnover.
What is burnout?
200
an error in a performance appraisal that results when managers or interviewers rate employees on the basis of previous ratings.
What is past anchoring error?
200
compensation not directly related to an employee's productive work; includes various insurance protection programs, pay for time not worked, savings plans, and perquisites.
What is indirect compensation?
200
A written signed document between an employer entity and a labor organization specifying the terms and conditions of employment for a specified period of time
What is Collective Bargaining Agreement?
200
a strike bases on management's refusal to bargain collectively or other unfair labor practices.
What is unfair labor practice strike?
200
a diet, exercise, stress reduction, and health prevention program designed to create a healthier and more satisfied work force.
What is wellness program
300
rating system in which appraisers rate employees on specific behaviors displayed using critical incidents as performance criteria.
What is behaviorally anchored rating scales?
300
The amount an employee must pay for medical services before their health plan starts covering the cost.
What is a deductible?
300
a practice mandated by the Wagner Act of 1935 whereby management and unions must attempt to reach agreement on disputed issues through negotiation but are not required to reach an agreement.
What is bargaining in good faith?
300
a clause in a collective bargaining contract that gives management the right to control products and services the company makes or delivers, and the right to determine the method and use of employee discipline.
What is a management rights clause?
300
agency within the U.S. Department of Labor created to establish occupational safety and health standards, set up regulations, conduct inspections, issues citations, and propose penalties for noncompliance.
What is Occupational Safety and Health administration (OSHA)?
400
when a performance appraisals must measure what they claim to measure. For instance, does measuring "service" actually measure the service delivered?
What is construct validity?
400
Act that requires covered employers with group health plans to offer health insurance continuation coverage to their covered employees, spouses, and dependents in certain situations when a loss of coverage occurs.
What is COBRA?
400
legislation passed by some states to allow each employee of a unionized company to choose to join the union or not.
What is right-to-work law?
400
an illegal strike in which employees go on strike because their employer does business with another employer whose employees are on strike.
What is secondary stirke
400
Programs set up or provided by employers to help employees with drug and alcohol abuse.
What is an Employee Assistance Program?
500
Performance appraisal system in which a manager meets with each employee and sets specific goals to attain; both the manager and employee meet later to assess the extent to which these specific goals were reached.
What is management by objectives?
500
a theory proposed by B.F. Skinner which states that people are conditioned to respond to stimuli and that behavior can be guided through the use of various reinforcement.
What is the reinforcement theory?
500
labor practices specifically prohibited by federal and state laws- in particular, those laws regarding either collective bargaining or application of company regulations.
What is an unfair labor practice?
500
the federal government source for locating mediators, arbitrators, and mediator-arbitrators.
What is The Federal Mediation and Conciliation Service?
500
The generation of employees caught between caring for young children and caring for elderly parents. They also represent the largest percentage of employee’s persons in the United States.
What is the sandwich generation?