GMAIRC
CRM
MyApps
What is the service?
What's that cost?
100

This tab gives information on how to handle possible new members. 

Prospective Mbr Grp Calls

100

This hyper-link is where you go to send out letters 

EMME

100

This gives EOC information 

HOWIE

100

What service is an Ultrasound considered?

Outpatient Basic Radiology Services 

100

What is my benefit for wordwide coverage? 

20% coinsurance. $100 Deductible per year, $25000 Maximum Benefit per year Or 60 consecutive days, whichever is reached first. Limited to emergency Medicare-covered services.

200

This tab gives information when a member says "I need help" 

Extra Help/LIS

200

This hyper link shows us information about approvals 

Authorization/Referral 

200

This allows another way to search providers 

Provider at a Glance (PAAG)

200

What is a diagnostic Colonoscopy considered? 

Outpatient Surgery

200

How much does my pcp visit cost?

INN - $15 copay

OON - 50% Coinsurance

300

This tab gives information when a member says, "I want to get off this plan!"

Disenrollment/Cancellation

300

This hyperlink shows all services rendered by providers

Claim Summary

300

This allows us to look at check information for our members 

Check Status Inquiry Tool

300

A member wants to stop smoking what service does this fall under?

Smoking Cessation

300

What is my maximum out of pocket for my plan?

INN - $3400

OON - $5000 

400

This tab gives you information about termed providers and other Humana wide information.

Group Medicare FAQ

400

This hyperlink shows us where to find information about G&A

Grievance & Appeal Status

400

This allows us to look up DMR forms 

Humana Image Viewer 

400

A mbr needs a ride to and from doctor appointments, what service is this under?

Transportation (Routine)

400

What is my cost if I am admitted to the hospital? 

INN - $0 copay/admit 

OON - 30% Coinsurance/admit 

500

This tab provides information about "Late Enrollment Penalty"

LEP

500

This hyperlink shows coverage for member medical benefits 

Debut - Benefits 

500

This allows us to find denial or approval letters

CGX 2.0

500

Bloodwork/Urinalysis falls under this service

Outpatient Lab Services

500

How much will my MRI cost me? 

INN- $0 copay 

OON - 30% Coinsurance