Seller Feedback and Customer Reviews
Collected on the Product Page.
What are Customer Reviews?
Of the two, these are only possible based on Amazon's recommendations.
What are deals?
Seller is winning the buy box.
What needs to happen for a buyer to see a seller's promotion?
United Kingdom, Italy, Spain, France, Germany, Netherlands, (Poland)
What are the EU region marketplaces that a seller has access to?
Settings > Acount Info
Tax information
VAT calculation settings
Where does a seller go to add their VAT information?
It will negatively impact the Seller's Performance Metrics.
What is negative Seller Feedback?
Be a Professional Seller
Have at least 5 Feedback Ratings per month
Have an overall Seller rating of at least 3.5 stars.
What is the criteria to make Deals on Amazon?
The customer has to know about it, it is time-sensitive, and it offers sufficient values to influence buyers.
What is a successful promotion?
The identification that needs to be consistent across a Seller's active marketplaces to reflect data. (For example: quantity in stock)
What is the Global SKU?
On-time Shipment Rate > 99%
Cancellation Rate < 1%
What metrics must a seller adhere to in order to be eligible for Seller-Fulfilled Prime?
This tag on the Customer Review means that it was made by someone who actually purchased the item with their Buyer Account.
What is a "Verified Purchase"?
Items with the 'used' condition
Adult Products
BMVD
E-Cigarettes
Pet Health Care
What are examples of items NOT eligible for vouchers?
Money Off
Buy One Get One
What are the types of Promotions sellers can create?
Where information about product listings need to be copied from in order to copy them to another marketplace using the Build Global Listings tool.
What is the Source Marketplace?
A tool used to monitor sales, product performance, and traffic using information saved from the past two years.
What is a Business Report?
"My product is FBA but the buyer gave negative Seller Feedback based on the shipping of the item."
What is a valid reason to request the removal of feedback?
Amount of money 'lost' from Fees paid + Money deducted through the given discount.
What is a Voucher Budget?
A set of characters(keys) that can be used during checkout to take advantage of a promotion.
What is a Claim Code?
The ASIN for the listing exists in the source marketplace and the new marketplace already.
What needs to happen in order for a marketplace listing to be copied to a new marketplace?
Names for Megan's House Pup.
What are Loki, The Husky Puppy, and The Locust?
Contact Customer
Post a Public Reply
Request Approval
60% variation is required for this category of products when creating a Lightning Deal.
What are clothing and shoes?
This Claim Code combination type only allows best promotion to be used if multiple codes if this type are used.
What is a preferential claim code?
Guarantee the creation of new product detail pages. Remove offers in the target marketplace where the offer becomes inactive in the source marketplace. Copy listings to marketplaces outside of the Seller's region.
What does the Build International Listings tool not do?
Loving.
What is Drew's middle name?