EC-071
A business can be described as a(n)...
What is organized effort to produce goods and services?
The main purpose of management.
What is to accomplish the business’s goals?
The people who work to produce goods and services.
What is human resources?
Positive customer relations means making customers...
What is happy?
Which of the following activities demonstrates information management:
Storing and retrieving information
Financial analysis occurs when a business...
What is keeps accurate expense records?
Which management function is described in the following situation: Christy Chen determines the type of workers she needs, locates qualified applicants, selects those to be hired, and assigns the new hires to a work area.
What is staffing?
The first task in the HR management activity of staffing.
What is determining need?
Building positive customer relations is one of the least expensive ways for a business to...
What is compete with other businesses?
A job specification is an explanation of...
the skills, knowledge, and characteristics required for a job.
Example of human resources management.
What is the business takes care of the responsibilities associated with having employees?
What management function is being described in the following situation: David Thomas, a top-level manager, identifies jobs to be performed, assigns responsibility for them, establishes departments to handle the jobs, and determines how many and which employees mid-level managers will supervise.
What is organizing?
Example of an on-boarding activity:
What is orientation?
To build positive customer relations, a business must be...
What is proactive?
Why should managers know how to do the work of the workers they supervise?
To have realistic expectations for workers.
Janelle’s Creative Supplies is opening an additional location on the other side of town. To successfully operate the new location, Janelle primarily needs...
What is additional employees?
Avery, who manages a silk-screening and embroidery business, has set a goal of increasing sales by 15% in the next six months. To reach his goal, he has increased the business’s advertising budget. This is an example of the ______________ function of management.
What is planning?
The purpose of an exit interview.
What is to gain constructive suggestions for improvement?
Businesses strive to retain current customers. Why?
What is it’s less expensive than attracting new customers?
Example of positive customer relations:
What is a business listens to customer feedback?
Within a local pizza shop, financial analysis is most likely used to...
What is obtain funding for supplies?
Examples of top-level management job titles.
What is president, senior vice president, and chief executive officer?
What is determining eligibility and costs?
Positive customer relations can boost productivity by...
What is avoiding wasted time and resources?
When Caring Companions and Smiling Pets merged two years ago, what was the most likely effect on the primary business activities of both companies?
Each primary business activity combined with the matching activity of the other firm.