Storm Science
Facility Protocols
Client Care Under Pressure
Home Prep (Taking Care of You)
Teamwork & Morale
100

This is the official date range of the Atlantic hurricane season.

What is June 1st through November 30th?

100

To find our official emergency and safety policies on the SharePoint Hub, you should look inside this specific OPM folder number.

What is Environmental?

100

Severe weather can cause high anxiety. This is the first thing you should do to support a panicked client during a storm warning.

What is maintain a calm demeanor, provide reassurance, and stick to the daily routine as much as possible?

100

Experts recommend having this many gallons of water per person, per day, in your home emergency kit.

What is 1 gallon?

100

This is the easiest way to prevent a breakdown in team communication during a major storm event.

What is keeping your phone charged and checking in with your supervisor as instructed?

200

A hurricane ________ means conditions are possible within 48 hours, while a hurricane ________ means conditions are expected within 36 hours.

What are a Watch and a Warning?

200

If you need to check the official protocols for emergency scheduling, shift coverage, or disaster-related leave, you look in this OPM folder.

What is Human Resources (HR)?

200

This is the minimum supply of medications the facility should have on hand ahead of a projected storm landfall, as detailed in OPM Folder 9.

What is a 7-to-14-day supply?

200

You should aim to keep your vehicle's fuel tank at least this full throughout hurricane season to avoid long lines if a storm sparks an evacuation.

What is half-full?

200

Doing this for a coworker-like picking up an extra shift or checking in on their home-is a great way to show team solidarity during a crisis.

What is supporting one another / showing teamwork?

300

This is the calm, clear center of a hurricane.

What is the eye?

300

If electronic medical records go down due to a power outage, folder Information Management outlines this backup procedure.

What is switching to paper logs / manual tracking forms?

300

If a client asks a question about the storm that you don't know the answer to, this is the best way to respond to prevent rumors or panic.

What is letting them know you will find out from direct supervisor, rather than speculating?

300

Don't forget your furry friends: A pet emergency kit should include at least this many days of food and water.

What is 3 to 7 days?

300

When a disaster hits, this department handles building security, backup generator checks, and window boarding.

What is Facilities / Maintenance?

400

This term describes the dangerous rise in sea level caused by a storm's winds pushing water ashore, often the greatest threat to life.

What is storm surge?

400

True or False: If a storm hits over the weekend, you should wait until Monday morning to check your notifications for scheduling updates.

What is False? (Staff should actively monitor notifications during an active threat).

400

This type of activity is great to keep on hand for clients during a power outage to keep minds occupied and anxiety low.

What are board games, cards, books, or arts and crafts? (No-tech entertainment!)

400

This common household document should be photographed or stored in a waterproof bag along with your ID and medical records.

What are insurance policies (home/renters/auto), birth certificates, or social security cards?

400

If the power goes out, these two building managers will coordinate with the Facilities team, check building security, and monitor safety.

Who are Sara Cantu and David Maseda?

500

Hurricanes are rated from Category 1 to 5 using this specific scale.

What is the Saffir-Simpson Scale?

500

These specific staff members are required to remain at or report to the facility even during severe weather to ensure continuous client care.

What is Essential Personnel?

500

These official local routes and public transportation flyers should be reviewed on the Hub's Disaster Preparation page ahead of a storm. 

What are the City of Corpus Christi Evacuation Routes (or the STEAR/Bus Flyer)?

500

This is the safest room in a standard home to shelter in during high winds if you aren't in an evacuation zone.

What is an interior room on the lowest floor without windows (like a closet or bathroom)?

500

To keep morale high during a prolonged power outage, the staff should focus on this mindset with both clients and each other.

What is staying positive, flexible, and solution-oriented?