Intro Process
What does someone "really" mean when they say they want to "tone"?
Build muscle AND lose fat
What are our 3 membership options?
basic, elite, premier
What does NMG stand for?
Net Member Gain
In a 3g class, where can people start?
floor, rower, OR tread
What are we doing for our member social this month?
Pumpkin Painting!
What is OTF's closing percentage standard?
55%
How many times can someone freeze in a year and for how long?
2, 30 or 60 days
How many members to we need to NMG to bonus?
+5
What is the late arrival policy? (x2)
For 5 min and 10 min
Who dresses up for Hell Week?
Members AND Staff
What are the 3 "OTF" open-ended questions you can use to get to know an intro?
What brings you to OrangeTheory?
Why OrangeTheory?
What do you know about OrangeTheory?
What is the evergreen promotion?
$50 off if they refer someone that signs up with an elite or premier membership.
Where can we check the status of our NMG?
The small board in the office.
The number of minutes in the orange and red zone combined. You want 12-20.
What's the general Hell Week theme?
Why do I need a heart rate monitor? How is it different than an apple watch?
real time data, measures more often, etc.
What are the two types of green stars?
Intros and Cross Regionals
How do we determine NMG?
Current membership - cancels - freezes - declines + unfreezes + new members
What are 3 things an inbody scan can tell you?
Weight, body fat percentage, how much muscle, where the muscle is
When does Hell Week registration end?
October 28th
What is the total price of a premier membership PLUS the heart rate monitor? (Including FMP)
$263
What does a complete profile need? (x6)
address, DOB/additional, emergency contact, card on file, picture, client intake form
If our closing percentage is 50%, our intros taken is 50%, and our booking is at 50%, how many leads to we need to NMG a total of 10?
80
Name 4 things from the new Pick Your Splat
50% off retail, one class, one free late cancel, free event sign up, one week free OTBeat rental
When is Alina's Birthday?
November 9th