Common Knowledge
Troubleshooting
Installation
Heating
Air Conditioning
100

Air filters should be changed..

What is monthly?

100

A homeowner calls and says that their tstat is blank, whats the first thing they should check?

What is to see if the batteries are dead?

100

What is the maximum tax credit one can receive for a furnace and heat pump expiring the end of this year?

What is $2,600?

100

The heating method that is most commonly used as a heat source in cold climates is ________.

What is Natural Gas or Propane?

100

CFM stands for...

What is cubic feet per minute?

200

HVAC stands for

What is Heating Ventilation and Air Conditioning?

200

A homeowner claims their Condenser Unit is frozen up during the summer, the first thing to tell them is to.....

What is turn the unit off and then fan onto the on position?

200

Ducts connect to.....

What is Air Handler or Furnace?

200

When fuel is burnt, it produces this harmful gas

What is Carbon Monoxide?

200

This tool is used to recover refrigerant from the system...

What is a Refrigerant Recovery Machine?

300

Most common refrigerants

What is R134/R454, 410A, R22?

300

Customer complains of low air flow, the first thing you should check is ____________

What is filters?

300

To prevent leakage, ducts should be sealed with....

What is mastic/duct sealant?

300

What type of unit heats the home using water flow?

What is a Boiler or Water Heater?

300

The Air Handler is the part that...

What is circulates air throughout the home?

400

The difference of the two sides of an air filter

What is one is reinforced for air flow direction?

400

If voltage is read across a fuse, this indicates...

What is a blown fuse?

400

When a house is zoned it means....

What is the home's HVAC system has multiple areas of the house controlled by different thermostats?

400

The heart of the Furnace is the...........

What is the Heat Exchanger?

400

The purpose of the Condenser is to.....

What is transfers heat from the refrigerant to outside the home?

500

He designed the first HVAC system

What is Willis Carrier?

500

A customer complains of a constant smell that they can not get rid of coming from the Evaporator Coil, it is most likely ____________.

What is dirty sock syndrome?

500

A tool that helps calculate the correct size of ducts based on factors such as airflow, velocity, and friction loss is called _________.

What is a ductulator?

500

When heat is added to a certain area, it is called ____.

What is heat gain?

500

In a split heat pump, how does it heat the home vs an air conditioner.......

What is It runs in reverse pulling heat from outside into home?

600

BTU stands for...

What is British Thermal Units?

600

A home has hot and cold spots throughout the multiple rooms and levels.  Every floor is finished.  When homeowner replaces their system what kind of units help to more evenly temper the home?

What is Variable Speed or Modulating systems?

600

What is Trunk and Branch?

600

When a thermocouple is heated, ___________ can be measured.

What is millivolts?

600

In a refrigeration system, the low-pressure, low-temperature vapor is converted into a high-pressure, high temperature vapor by the _____.

What is the compressor?

700

Refrigerant is stored in..

What is Condenser Coil, Lineset and Evaporator Coil?

700

You are working on an air to air split system heat pump. In the cooling mode, the compressor runs but the outdoor fan motor does not. This is most likely the part to test first....

What is a capacitor?

700

To find out the heat loss from the windows in a bedroom, you have to.......

What is a Heat Loss Calculation or Manual J?

700

Heat is exchanged through these three processes......

What is Conduction, Convection, and Radiation?

700

At What Temperature does a Coil Start to Freeze?

What is 32 degrees?