Tech Goals
Refrigerant Issues
IAQ
HVAC Knowledge
Service Mastery
100

The tech daily sales goal

what is $1,500 and a turn over

100
Clogged or dirty condenser coils causes what kind of pressures

what is High pressure

100

IAQ stand for

Indoor Air Quality 

100

Using Nitrogen when brazing prevents 

Oxidation/ carbon in system

100

how many recommendations/options on every call

what is 3 

200

Tech Total Call Average

What is $300

200

high suction pressures, high liquid pressures, low superheat, high subcool, high compressor amps

What is system over charged

200

Device that removes Humidity 

Dehumidifier 

200

Safety controls are wired in

series

200

on every call we should do

a full/ thorough evaluation 

300

Tech Conversion Rate

What is 60%

300

Dirty filter or dirty Evaporator coil cause what kind of pressures

what is Low

300

Device that adds humidity 

Humidifer

300

Compressor that stops and start frequently is called

short cycling 

300

4 roles of a Service Technicians

Consultant, Safety expert, Technician, and revenue producer

400

Tech Monthly Minimum

What is $20,000

400

low suction pressure, low liquid pressure, high super heat, low subcool, compresssor amps low

what is system under charged 

400

air filters protect system from

particulates 

400

The heat required to raise the temperature of a fluid

what is Sensible heat

400

Service system 6 steps

Prepare, Greet, Discover, Present, Execute, Wrap-Up 

500

Tech Minimum sales for the year

What is $200,000

500

Normal to high suction pressures, High/ fluctuating liquid pressures, normal superheat, normal to high subcool, high/ fluctuating compressor amps

what is Non-Condensibles

500

UV lights Protects the system from

Chemical, Biological 

500
Heat that changes physical state of a substance without effecting change in its temperature 

what is Latent heat 

500

state the agenda card

look, thorough evaluation, options, approval, today, 5 star experience