Professional Workplace Traits
Communication & Conflict Resolution
Lifelong Learning & Associations
Entry-Level & Specialty Certifications
Certifying Bodies & Licensing
100

This trait means being on time for work, appointments, and returning promptly from lunch or breaks.

What is punctuality?

100

Because an HVACR technician represents the business directly to customers, they become this key aspect of the company.

What is the face of the company?

100

This term refers to continuously updating and increasing your knowledge across your career over a lifetime.

What is lifelong learning?

100

These credentials demonstrate that an individual has attained a specific level of competence on a topic.

What are certifications?

100

This organization offers Employment-Ready certifications for students and Master Specialist credentials for experienced pros.

What is HVAC Excellence?

200

This quality involves seeing what needs to be done and doing it without being directly asked.

What is initiative?

200

If you are unclear about a direction or statement, you should request this from the speaker.

What is clarification?

200

Organizations like ACCA, ASHRAE, and RSES offer these reduced-rate enrollments for students in training.

What are student memberships?

200

Section 608 of the Clean Air Act requires this mandatory certification for anyone servicing equipment containing refrigerants.

What is EPA certification?

200

NATE, an independent professional certification organization, stands for North American Technical this.

What is Excellence?

300

Personal phone calls, texting, and emailing should strictly be saved for these specific workplace times.

What are lunch or break times?

300

When workplace conflicts or disagreements occur, employees should handle them professionally, courteously, and with this manner.

What is calmly?

300

Technicians must engage in continuous learning to stay updated on changing government regulations regarding these chemical substances.

What are refrigerants?

300

These discipline-specific, end-of-course exams help students build a working portfolio of training and accomplishments.

What are entry-level certifications?

300

Technicians who complete an apprenticeship with the United Association union can earn this specialized mastery certification.

What is UA STAR?

400

Motivating others, solving problems, working as a team, and serving as a role model are key characteristics of this quality.

What is leadership?

400

To practice good listening, focus on the speaker, maintain eye contact, and wait for them to do this before speaking.

What is finish their statements?

400

This organization offers student memberships and stands for the Refrigeration Service Engineers Society.

What is RSES?

400

Certifications covering energy auditing, heat load calculations, or sustainable practices fall under this specific category.

What are specialty certifications?

400

Unlike certifications, state or municipal requirements for contractors or technicians to legally practice are known as this.

What is licensing?

500

When completing any task, technicians should always check their finished work for these two critical standards.

What are precision and accuracy?

500

Before sending written workplace communications such as texts or emails, you must always perform this task.

What is proofread?

500

Joining professional associations provides access to scholarship opportunities, subscriptions, job postings, and this key career activity.

What is networking?

500

Professional certifications for experienced technicians typically require this range of field work experience before taking the exam.

What is 2 to 5 years?

500

NATE certifications are valid for this length of time, after which a technician must recertify.

What is two years?