UA PROTOCOL
What supplies do you need to get a urine sample?
hat to get in toilet, specimen cup with label, biohazard bag, moist towelette
What should you do when there is an ALERT for a door alarm?
Go to that door immediately.
How many absence occurrences can you have before you will have a write up?
2- coaching & counseling, 4- written, 6- grounds for termination
When should memory care staff be wearing gloves during meal services?
ONLY when you are in the kitchen plating resident meals. NOT to be worn when serving drinks/plates to residents.
When do you chart for medication passes and cares?
You need to chart/document as you are doing each medication pass and/or tasks! You should always chart PRN tasks every time.
What information needs to be on the label on the cup?
Resident name, DOB, time and date collected, and initials of the person who collected
What are you looking for when there is a door alarm?
Who/what set off the alarm. Make sure you are looking everywhere in the area including outside.
Are walking rounds required for ALL memory care staff? How do you do walking rounds?
Yes, ALL memory care staff, EVERY shift need to participate with walking rounds. You will walk room to room check each resident, staff that are leaving will report any concerns to on-coming shift. Complete round sheet and turn into MC Director.
Is it ever appropriate to do weights and/or vital signs in the dining rooms?
NO
What are the 6 rights for medication administration?
RIGHT- Resident, Medication, Dose, Route, Time, Documentation
What should you do when as soon as you get a urine sample?
Notify nursing, put it in the fridge, make sure all information is on the label, make sure the lid is tight on the cup and not leaking, and the biohazard bag is completely sealed.
When is it ok to take and clear the door alarm?
TAKE alert when you are physically at that door. CLEAR alert when you have determined who/what set the alarm off.
When are call lights considered a top priority? Should you stop extra tasks to answer call lights? (such as collecting garbage, delivering packages or appointment reminders)
Call lights are ALWAYS TOP PRIORITY
Where do you sit a resident at a table?
At a place that is ready. This means there is a place mat with all of the settings and it's clean. Do not sit them at dirty spots that are not set up.
Who is expected to provide resident scheduled and PRN cares?
EVERY staff member including med techs
Steps for Obtaining a Urine Sample
gather your supplies, go to resident's room, tell resident what is needed, do not leave supplies in room if resident is not giving a sample in that moment. Instruct resident to clean themselves with moist towelette before urinating. There should not be any stool in the urine in the hat in order to use it. You should always use a CLEAN hat or urinal when obtaining a sample. Not a previously used one.
Should you communicate with all staff on iAlert? What information should you relay?
YES, Report who/what/why the alarm was triggered.
HOW TO DO A TIME OFF REQUEST
Fill out the paper form and hand in to either Robin or Megan NO LATER THAN the 15th day of the month prior to the month you are requesting days off. PAYLOCITY is NOT the right place to make this request.
Where do walkers go? Fall prevention in the DR
Escort resident to table with them still using their ambulatory assistive device and then once they are seated safely you may take their device to the windows. If you see a resident walking on their own without their device, please immediately get it for them or standby assist them until they are safely seated
TRASH EMPTYING EXPECTATIONS
ALL trash cans in a resident's apt should be emptied every day. Please ask the resident where all their trash cans are so that you can empty them. A new garbage bag should ALWAYS be put into the trash cans if there is visible liquid nastiness left behind. If not, then the bag can be left in there as long as the can is still emptied.
When to Collect a Urine Sample?
Only when it is on the care plan OR if expressly told to do so by one of the nursing team.
If you don't see anybody when you check the door, is there anything more you have to do?
Yes, check MC and ensure that every resident is accounted for
What should you do if there is a spill, or mess, or blood, or other bodily fluids on the floor or carpet?
Immediately clean it up and shampoo. THIS IS NOT ONLY THE JOB OF HOUSEKEEPERS. The shampooer is located in the maintenance bay. There is also one in MC.
Seating Arrangements
Remember that there are different sections in the DR and there is a server for each one. Please seat residents at all tables, even the ones in the far back of the DR. This is especially important so entrance/front of DR doesn't get too congested
What is the appropriate use of gait belts?
Use them during transfers and ALWAYS have one on you at ALL times.