Who Is?
Who is our General Manager?
Ulrich Samietz
Who founded Hyatt and what year?
Jay Pritzker, 1957
Our Grand Club is complimentary for 3 different WOH tiers. What are those?
Globalist, Lifetime Globalist, Courtesy Card Holder
GRSK
Grand King Suite -West Tower
What are the in-hotel benefits of being a member?
Receive 5 points for every eligible dollar spent
1pm comp check out (only at this property and based on availability)
Who is our Resort Manager?
John D'Angelo
When did we switch over to our new loyalty program? What is it called?
March, 2017- World of Hyatt
Name all of Hyatt's Restaurants (indoors) and what type of food do they serve?
Regatta- international buffet/Stix-Asian noodle dishes/3Tides-Fish house/Shuang Ba- Fine dining Chinese/Cafe Madeline-French Cafe
2 Bedroom Ocean View Suite (Reserve)
Give two examples of INELIGIBLE rates. What does this mean for a WOH member that books an ineligible rate?
Third party, management discount, comp nights, airline contracted...
It means that if a globalist books through expedia that they will not receive any of their world of hyatt benefits
Who is the Front Office Manager?
Joshua Talesnick
What are our core values?
Respect, Creativity, Humility, Integrity, Fun, Empathy
Which pool has the H2O swim-up bar? Which pool has the cliff jump?
Fortune & Dean's Blue Hole
R1VW
One bedroom fountain view suite -West
Name 2 ineligible incidentals and 2 eligible incidentals
Ineligible: Alcohol, non-Hyatt outlets, service charge, etc
Eligible: Room & Tax, resort fee, Hyatt outlets
Who is the Director of Rooms?
Marc Schneider
What is our purpose? What is our Promise?
We Care for people so they can be their best.
To deliver moments of more.
What comes with a Cabana rental?
Fruit bowl, water, safe, TV, fridge, towels, dedicated server
1BVL
1 bedroom poolside villa
How can a guest become a Globalist
60 eligible stays or 100,000 base points in 1 calendar year
Who is the Director of Events?
Kelly Henderson
What is the name of the hospitality company that Hyatt took over recently.
Two Roads Hospitality
Name 6 things included in the resort fee. Who is the service charge for?
Kayaks, Go pro, float pads, paddle boards, beach set up, sunscreen, towels, daily water, resort-wide internet, digital newspapers, fitness access
housemen, housekeeping, bellmen, pool attendants, life guards
2B2V
2 bedroom ocean view residence-west
How do you become a lifetime Globalist? How do you become a Courtesy Card?
Lifetime Globalist-Earn 1,000,000 base points
Courtesy Card-Invite only