Nuts and Bolts
Welcome Home and Regular clients need to have this completed prior to receiving services.
What is a full admission with all correlating paperwork?
This system is where you can find printable marketing materials.
What is Big Tin Can?
I'm always upbeat and encouraging! I also have a creative mind that creates amazing marketing plans.
Who is Sindy Valentin?
35%
What is the goal for Independent Living Penetration?
Questions related to eRSP or Alayacare
Who are the amazing teammates of Mary, Tia, and Nakia?
This is due every Tuesday at noon to your ED, Area Manager and Div Director.
What is the weekly report?
This is sent to families and residents on your behalf every quarter.
What is an email blast?
I live in Chicago and have over 20 years of private duty homecare experience.
Who is Teresa Sigman?
2:1
What is the ratio of billed rate to wage rate to maintain a healthy margin?
Who is the Fabulous Susan Bitson?
The process we use to make improvements in our agency processes and operations.
What is Quality Assurance?
Delivered to you each month - all you have to do is implement!
What is the BAH Marketing Plan?
I live in Florida and have worked not only in home health but community operations for Brookdale.
Who is Randall Johnston?
Small line under your net revenue that is the best indication of the growth or decline of your agency.
What is average daily revenue?
Your contact for Sales and Marketing related questions.
Who is the Sensational Sindy Valentin?
Monitored several times a week to make sure our associates are productive.
What is the eRSP Dashboard or Productivity Report?
This is how long it takes for you to really see your marketing efforts pay off.
What is 90 days?
I live in Florida and will keep you on the straight and narrow.
Who is Susan Bitson?
Small line under your total compensation expense that is the best indication of your labor management efforts.
What is % of revenue for total compensation?
Who is the G.O.A.T. Nakia Street?
A weekly priority at all times....you will never be overstaffed!
What is recruiting?
What is the Sales Incentive Plan?
I'm here to help you with any question but my focus is on helping managers their first 12 weeks of training.
Who is Nakia Street?
The amount of time an associate is non-productive.
Your new leader for the BAH East Division that could not be a greater asset to the team!
Who is the one and only Paula Rummage!?