Pick Up Process
Closing Techniques
Payroll
Payroll Services
Bundle Specific
100

What is needed for a new business pick up?

Bank Doc, EE Info, Signed Service Agreements

100

Client is looking to pay less of a setup fee

Leverage referrals & PRN

100

How can we explain the tax burden to business owners new to payroll?

The T-Chart

100

Collecting & entering a potential new hires email will send them which documents?


I9 & W4

100

Which tax does Paychex help a business owner control their rate & what is the service called?

SUI Rate & SUI Service

200

What is an example of an acceptable documentation of banking information

Voided check/ Bank letter. Multiple screen shots of banking app. 

200

This technique involves using a phrase or language that assumes the close is a done deal?

The Assumptive close

200

True or False - A business client with an active Federal ID # that has previously had EE’s and filings is required to file returns every quarter even if there are no wages during that quarter?

TRUE

200

Service that helps the business owner consolidate check transactions.

Readychex

200

Which product gives the client an exact amount of the workers comp premium per pay period?

Workers Compensation Report Service

300

What prior payroll data do we need right now?

YTD 1/1 - Today
PYTD 1/1 - 9/30

Liabilities by check date for every check date in Q4

Q1, Q2, Q3 Fed & State Returns

300

A technique used in selling to assess the buyer's readiness to make a purchase decision?

Trial close

300

What are the components that make up FICA?

Social Security & Medicare

300

Paychex Perks is only in HR Pro & PEO

False

300

How many background checks are included in Enterprise?

15 free Background checks

400

What are 3 components that need to be submitted with a new load?

Employee info, voided check, company liabilities, quarterlies, payroll summaries, employee summary...ETC. 

400

What are we currently offering for free for Y/E?

DIGITAL W2's

400

What is the Employee percentage for Social Security?

6.2%

400

Who handles tax credit services for our clients?

HIREtech

400

Integration with a book keeping software to keep track of business expenses

General Ledger Service

500

List 3 Competitors where we can leverage the extraction team

QuickBooks (desktop, Online, Intuit), ADP (Run, Workforce Now), Paycom, Gusto, Paylocity, Paycor, Isolved & UKG

500

What steps should be completed after presenting to a prospect .. but before leaving.

Begin pick up process. Set clear follow up expectations.
500

What is the total percentage collected for both EE & ER Medicare?

2.9%

500

What tax credits are currently the main focus for TCS? **We went over this Friday 10/25**

WOTC, Local Employment and Research & Development

500

Full assistance of an ERs obligation to fulfill an EEs court order.

Garnishment Payment Services