Workqueues
Hospital Account Maintenance
Revenue Cycle
Understanding Your Workspace
Surprise Me!
100
Allows you to organize/customize your WQ view
What is the Filter button
100
This tab holds contact information for the payor
What is Coverage Info Tab
100
Created, Outstanding, and Closed
What is Common Bucket Statuses
100
The place to view errors on the account
What is Status Summary
100
Stores HB Charges, Payments, and Adjustments for a hospital encounter
What is HAR (Hospital Account Record)
200
Tool that gives you step-by-step instructions to resolve errors
What is Claim Edit Workqueue Companion
200
Shows and tracks financial liability for a HAR
What is Liability Bucket Info Tab
200
The point in the revenue cycle when PB & HB are combined
What is SBO
200
The main menu to just about everything.
What is Epic Button
200
When combining accounts, this account will continue in the Revenue Cycle
What is Target Account
300
A chart showing total number of accounts/claims sitting in a WQ
What is Seven Day History
300
You can quickly view the HAR status, Acct. Base Class, and Admit/Discharge dates without researching the account.
What is the Patient Header
300
Days between discharging the patient and billing the account
What is MIN DAYS
300
Where tipsheets, systems updates, and revenue AR can be easily accessed post Go Live!
What is Dashboard/Learning Home Dashboard
300
This is where you will find scanned medical records
What is OnBase
400
Types of errors you'll find in a workqueue
What are DNB edits & Stop Bills
400
Where you can find the Financial Class
What is Account Summary Tab
400
The status when the account is created
What is Open HAR
400
A place were Part A exhaust dates can be viewed
What is Claim Info Tab
400
Indicates the owning area for an error
What is User Error Code
500
This allows you to transfer accounts
What is Acct. Activities
500
Allows you to jump between multiple HARs you have opened
What is yellow navigation arrows
500
Two areas where you will work DNB & Claim Edits
What is Account WQs and Claim Edit WQs
500
This is where groupers can be set as HCPCS
What is Hosp Tx Inquiry
500
This is the new replacement for STARS
What is Auth/Cert