Global Administration
Policies
Random
Events
HYD Program
100
Todd Stoudenmire, Dean Easterling, Annie Oakman
Who are the Event Managers
100
New 2014 UML Policy
What is No Smoking
100
This is given after two hours and five hours of working
What is a water/meal break
100
September 26, 2014
What is Five Finger Death Punch Concert
100
HYD Top Ten (Name three)
What is Customer First, Golden Rule, Listen, Be Positive, Think Yes, Be Professional, 24 Hour Rule, Everybody Sells, Enthusiasm, Do it Now!
200
Gus Kanakis
Who is the Director of Operations
200
Action you must complete before & after your shift
What is Signing in and Signing Out
200
This is found in section 106 and the Main Lobby at Tsongas Center and the Canal Side of the Hall of Flags at the LMA
What is the ATM machine
200
Nearly every Friday and/or Saturday night at Tsongas Center in the fall season
What is UML Hockey games
200
Be attentive and gain complete understanding of issues and situations that arise.
What is Listen, HYD Top Ten rule number 3
300
Keith Vaske
Who is the General Manager
300
Items that Patrons are not allowed to bring in the venue (Name three)
What is Food & Beverages, large bags or backpacks, coolers, video or audio recording devices, professional cameras, noise making devises, laser pens or products, beach balls, stickers, balloons, large signs, cigarettes and lighters, skateboards, illegal substances, knives or any weapons.
300
The year of 1922
What is the year the Lowell Memorial Auditorium opened.
300
October 14, 2014 at the Lowell Memorial Auditorium
What is the Eastern Bank Breakfast event in the Hall of Flags
300
Cards handed to employees for an exceptional job done
What is the HYD Raffle Card
400
Alex Renfrew & Skip Russell
Who are the Box Office Managers
400
Before 8 AM and after 12 AM
What is Overtime
400
Office behind Section 103 at the Tsongas Center or the area behind the MRT curtain at the LMA
What is the EMT location during events
400
October 16, 2014
What is the AMP 103.3 Electric Bounce House, Calvin Harris show
400
Attack new challenges with passion and embrace existing responsibility.
What is Enthusiasm, HYD Top Ten rule number 9
500
Jocelyn Prieto
Who is the Group Sales Manager
500
Name two policies that stagehands must follow
What is (Jeff or Joyce confirm this one)
500
60' x 48'
What is average stage size for a concert
500
November 20, 2014
What is the Straight No Chaser show at the Lowell Memorial Auditorium
500
This philosophy is a company-wide initiative to encourage employees to engage in conversation with customers, assist, them, and provide the ultimate sports and entertainment experience.
What is the How You Doin' Program