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Unit 2.1- Human Resource planning
Unit 2.2 Organizational structure
Unit 2.5
Organizational Culture (& 2.6)
Unit 2.3 Leadership and management
100

The process of evaluating the performance of employees, can be formative (informal) or summative (formal)

Appraisal

100
A diagrammatic representation of a firms formal organizational structure
Organizational chart
100
Theory includes: power culture, role culture, task culture and person culture.

Charles Handy

100
managers that adopt a authoritarian style, by telling others what to do.
Autocratic leadership
200
Recruiting staff from outside the organization
External recruitment
200

refers to the number of subordinates that are  are directly accountable to the manager

Span of control

200

What causes: lower productivity, higher labor turnover, decreased profitability, conflict in the workplace?

Culture clashes

200
Managers who takes into account the views of employees
Democratic leadership
300
the number of employees that leave the organization, expressed as a percentage
Labour turnover
300

To increase efficiency workforce made up of core staff, who are supported by outsourced and part time workers

Hardy´s Shamrock organization

300

A common cause of culture clashes 

External growth (merger, acquisition, joint venture)
300
managers treat their employees as if they were family members
Paternalistic
400

the ease with which workers are able to move from one job to the next (can be geographic or occupational).

Labor mobility

400
Removing one or more levels in the hierarchy to flatten out the org. structure
Delayering
400

Employer and employee representatives seek help from a third party to settle disputes.

Conciliation and arbitration

400

Planning - Organizing - Commanding - Coordinating - Controlling

Roles of managers

500

Induction, on-the-job, off-the-job, behavioral and cognitive are all examples of...

Training

500
Refers to the flexible organization of employees, from different departments within an organization, that temporarily work together on a specific project
Matrix structure
500
Steps include: involving employees in decision making, regularly communicating throughout the process & training employees in advance.

Reduce resistance to change

500

Factors impacting this type of leadership style include: culture, organization, external environment & subordinates

Situational