IBEX BASICS
IBEX focuses on selling trailers directly to this type of buyer rather than wholesalers.
What are retail end users?
Clue: Unlike a bumper-pull hitch, a gooseneck connects to a ball located here.
Correct response: What is inside the truck bed above the rear axle?
Clue: This is the standard GVWR of the Top Hat GN159.
Correct response: What is 14,000 pounds?
Clue: The GN159 uses this higher grade of treated pine instead of the No. 2 pine used by many competitors.
Correct response: What is No. 1 pine?
Clue: Before recommending a trailer, the salesperson should first ask the customer what they will be doing with it.
Correct response: What is hauling?
Equipment, utility, landscape, cargo, and car hauler are examples of these.
What are IBEX’s core trailer categories?
Clue: Placing the hitch above the rear axle dramatically reduces this unwanted trailer movement.
Correct response: What is sway?
Clue: The standard GN159 measures this wide.
Correct response: What is 102 inches?
Clue: Because these dual 10,000-pound components are bolted on, a damaged one can be replaced without rebuilding the neck.
Correct response: What are the drop-leg jacks?
Clue: Asking this question identifies the truck’s GVWR and helps determine trailer compatibility.
Correct response: What is “What truck are you pulling with?”
Reliability, the right setup, long-term value, and trust are four common examples of these.
Correct response: What are buyer motivations?
Clue: A gooseneck’s longer neck provides this maneuvering advantage.
Correct response: What is a tighter turning radius?
Clue: The IBEX standard model combines a 35-foot main deck with this additional dovetail length.
Correct response: What is 5 feet?
Clue: Passing the crossmembers through the main rails creates this construction style and lowers the deck by approximately four inches.
Correct response: What is pierced-beam construction?
Clue: Truck GVWR plus trailer GVWR equals this important figure.
Correct response: What is combined GVWR?
Clue: Product quality, customization, speed, and customer experience make up this IBEX advantage.
Correct response: What is IBEX’s competitive advantage?
Clue: A customer typically needs one of these truck classes, or heavier, to pull a gooseneck trailer.
Correct response: What is a three-quarter-ton or one-ton pickup truck?
Clue: Two Dexter axles carrying this rating each come standard on the GN159.
Correct response: What is 7,000 pounds?
Clue: Installed on models 32 feet and longer, this structural component helps the deck resist twisting under load.
Correct response: What is the anti-flex torque tube?
Clue: Working lights, a winch plate, and a lockable toolbox become especially valuable when the customer describes this usage pattern.
Correct response: What is daily or frequent use?
Clue: Instead of simply selling a trailer, IBEX salespeople are trained to do this.
Correct response: What is solve the customer’s problem?
Clue: This gooseneck design feature allows a longer usable deck without unnecessarily increasing the overall combination length.
Correct response: What is the neck extending over the truck bed?
Clue: For qualified vehicles, the GN159 can be re-rated up to this maximum GVWR.
Correct response: What is 15,900 pounds?
Clue: The GN159 reinforces the connection between the frame rails and crossmembers with these every third crossmember.
Correct response: What are steel gussets?
Clue: The final six steps of the IBEX sales process begin with the lead and end with this post-delivery activity.
Correct response: What is follow-up?