Branch-Land
ICCU History
Product Knowledge
Elvis
Misc
100

What is ICCU's Routing Number?

What is 324173626

100

ICCU was _________ in 1940?

What is: Organized

100

Central Cents rounds a ____ _____ transaction up to the next whole dollar and puts the change into a savings account.

What is: Debit Card

100

How do you find the current rates On Elvis? (4 answers)

What is: Quick Links, Rates/Fees, ICCU App, iccu.com

100

ICCU has a team that offers financial planning and ________ services

What is: Investment

200

A Share Savings is required for ________?

What is: Membership

200

Who is the current CEO?

What is: Brenda

200

Central Plus empowers our members by offering toptier ____?

What is: Benefits

200

Sending an ____ is a way to recognize a fellow team member.

What is: Eagle

200

250,000 is the insured amount on a ____ ownership share account

What is: Single

300

To calculate NPS, you take the percentage of ______ and subtract the percentage of detractors.

What is: Promoters?

300

Our accounts are ______ by the NCUA?

What is: Insured
300

A deposit of $25.00 into a Share Savings and a $5.00 membership fee are just a couple of the ____ to become a member.

What is: Requirements

300

On the Executive Department page you can find a goal summary and progress chart of our ______ ______.

What is: Strategic Goals

300

Stands for Environment, _____, Goals, Loyalty, Exceed

What is: Attitude

400

Poor spelling, grammar, and requests to click on links and downloads are signs that emails are ________.

What is: Phishing
400

______ ______ are owned by their members, rely on volunteers for their Board of Directors, and are not for profit.

What is: Credit Unions
400

Visa rewards can be redeemed on eBranch or the ____ app.

What is: ICCU
400

Where do you click on Elvis to submit your ideas for consideration and implementation?

What is: Ideas

400

CultureView Overall __ Score represents the percentage of items that were scored with the highest score possible.

What is: Top Box

500

What day of the week do we discuss Growth & Performance in HDL?

What is: Wednesday

500

What states are ICCU in currently?

What is: Idaho, Arizona, Washington

500

An ___ ____ has terms up to 84 months

What is: Auto Loans

500

What is the guide that specifies expectations, greeting everyone with a smile and using team members' names. 

What is: The Handbook's Service Guide

500

It is the managers responsibility to schedule one-on-one meetings, but it is the __ __ who should prepare the agenda.

What is: Team Member