best in class service
What should you do First in the First Hit?
What is Smile
this person is responsible for the customers experience
What is the Sales Associate
this plant provides relaxation
What is indica
Maria Maria, wild things, I play the guitar too
What is mirayo
this shows how many units sold
What is Upt
During this Stage you will check compliancy
What is The Final nugs
a customer returns is trying to return a cartridge, they have the packaging and the receipt. What should you do before initiating the return?
What is check if working.
What is check to see if it’s within our return policy
This type of consumption provides effects within 15-30mins
What is tincture
Deli nickels and Dimes and fun uncle is now
What is Cruisers
Checking this hourly, will keep you on track, and help you reach your goal
What is sales tracker
During what stage should you focus on building the basket?
What is Lifted and enlightened
customers are encouraged to use this platform to save money
What is alpine iq
What is loyalty program
sugar, budder, sauce
What is extract ( concentrate)
Tokin Thursday’s displays this 2 for $60
What is Caliva
Doing this with every sell with increase profit
What is add on and upsell
This person is the FIRST point of contact on the sales floor
What is the LOD
This platform provides you with the tools needed to be successful daily
What is zipline
puff puff pocket me
What is vape
What is chill
What is cross sell
These 3 questions should be asked during every interaction
What is the experience, what is the method of consumption, what is the desired affect?
This person is a sales associate immediate manager, first person of contact for sales questions
What is Sales Floor Lead
I’m faster than normal, I’m found in drinks and gummies, I get you high, only minutes in your tummy
What is nano
Though I am more affordable my ______ is bigger
What is Gross Margin Percentage
The average order value
What is AOV
This platform provides you with the tools required to sell product efficiently
What is coassemble
What is the playbook?
The best in class service
inflammation, arthritis, I can’t get high, so I gotta try this
What is cbd
What are the 2 areas we do not have 1P options
What is drinks and what is concentrates
Everyday we must exceed this
What is the daily goal