PSA
How many hours do I have to report PSA?
4 hrs
Is it appropriate to tell a youth " If you don't stop yelling I am going to write you a report "
Staff may not threaten children with incident reporting or behavioral notes to regulate their behavior or for any other reason
Is that ok to write my name on a youth's shirt for memories?
No, this action can be seen as a Boundary crossing
In what month would annual reviews be presented?
August 9th-31st
What are the consequences of a violation of the Zero Tolerance Policy?
Violation of the Zero Tolerance policy may result in serious consequences (including suspension pending investigation, termination, contacting authorities, etc.)
If a youth speaks a language other than English or Spanish. Is it appropriate to use pocket talk device to inform a youth that he received a report?
No, when presenting an IR to a youth to collect his signature. You must call interpretalk and write down the Interpreter ID on the IR.
Is that ok to use my personal phone when driving youth to play music?
No, personal phone use is not allowed at the facility nor when supervising youth.
What's the lengths of phone calls for youth on Monday- Friday ? weekends?
Youth receive two 25 mins call M-F and two 23 mins call on weekends.
What do I do if I a former youth see me outside of the facility ?
If you see a youth in public, do not engage in lengthy conversation, report it to your supervisor immediately.
What are the steps of the Hi 5 approach ?
Act
Explain
Options
What do I do if I receive a Instagram friend request from a youth? Explain steps
- Block invite
- Take a screenshot
- Send to my PD, APD and PCM
What are the ratios in our program?
1:8 general population
1:6 during outings
1:10 sleeping hours
What is a Mandated Reporter?
Federal and State laws require everyone who works with children to report abuse or neglect. (Failure to report may result in legal consequences)
Report any allegations, concerns, or suspicions of abuse, neglect, exploitation or boundary concerns.
After completing an IR, an email is send out. Who do I include on this email?
@UM San Diego clinicians
@ UM San Diego Case Managers
@951 shift leaders
@951 Asls
@951 medical coordinator (if medical IR)
How can I report anonymously a COC violation?
Using the whistleblower boxes. Located in the staff bathrooms.
The following is a portion of what document ?
- Be respectful and polite in every interaction I have. - Approach others in a friendly manner. Have a positive attitude and be cheerful.
-Do not speak negatively about anyone when they are not present.
-Do not engage in gossip or rumors. privacy.
-Do not make negative or disparaging remarks about an employee professional capabilities to other employees or clients.
Performance and Behavior agreement
How do we report suspicions or allegations of child abuse, PSA incidents, or boundary concerns between staff and clients?
Report to your supervisor immediatiely (verbally and follow-up via e-mail).
Contact DCS/Law Enforcement
Know who your PSA Program Compliance Manager is and include them in the conversation.
Annonymous concerns can be reported via the whistle-blower drop boxes, the whistleblower hotline (877-767-7781), or email swkey@getintouch.com
In what kind of report I DO NOT need to collect a signature from a youth ?
Informational Report
Examples of inappropriate behaviors that put you at risk for violating boundaries
- Discussing personal issues with or in front of youth • Getting involved with youth issues
• Gossiping about other staff with or in front of youth • Complaining about supervisors or your job with youth
• Discussing romantic issues with or in front of minors
• Allowing a favorite youth to have special privileges • Remarking on a UC’s physical attributes or development
Who is the Program Compliance Manager?
Diana Peloso