IT/HR
The person to reach out to when you have an outlook question.
Who is adminhelp@rfsemail.com?
The name of the letter that is emailed/mailed to the borrower after a loan is sold
What is the Goodbye Letter?
The proper way to submit a request for a flyer or any other marketing tool
What is a marketing request form?
You do this when a file that was initially started 6 months ago or longer and your customer is now ready to move forward
What is restart a file?
The best way to get borrower's their bottom line as close to accurate as possible
What is have all invoices, contract addendums, attorney figures, and accurate closing date before the initial closing disclosure goes out.
A tool that integrates with Total Expert and enables you to increase engagement and connect with clients and referral partners on a more personal level.
What is BombBomb?
This action should be done daily on your computer.
What is restart?
This person uploads the completed package to SCSH once the underwriter clears all conditions
Who is the processor?
The one place to select "Customer Intelligence” when you have a lead from Total Expert that becomes a loan.
What is the Referral Drop-Down in Encompass?
Is the name of the portal where you can find your paycheck.
What is iSolved?
The least amount of days an investor will allow an EPO without penalty.
What is 120?
The best resource for sharing current info on the real estate market with your realtors and clients.
What is Keeping Current Matters?