Features
Devices
Requirements
Articles
Scenarios
100
You can Locate and Lock your phone if lost
What is Find My iPhone?
100
Set it up on the device first
In order to use iCloud on a device, what must you do?
100
Updated Software- 7.0.3 or later
What are the basic requirements for iOS devices?
100
TS3988
What article is about troubleshooting iCloud?
100
Scenario Response: Go to appleid.apple.com, and follow the instructions.
Scenario: How would I reset my iCloud password?
200
It allows you to start work from your iOS or MAC device, using pages numbers and keynotes.
What is iWork?
200
Mac
Which CPU Operating system provides the easiest syncing method for iCloud?
200
Yes, iCloud does requires an active Internet connection via Wi-Fi or cellular data, and some features work only with a Wi-Fi connection.
Do you need internet for iCloud? if So what is required?
200
HT4864
What article is about Mail server settings for email clients?
200
Scenario Response: Go to iCloud.com and sign in using your Apple ID.
Scenario: Where can I go to access and edit the settings of my iCloud Content?
300
Create an album, invite who you want to view the album, and add memories with ease.
What is photo sharing?
300
Turn on iCloud by Choose System Preferences from the Apple menu on your Mac. Click iCloud, enter your Apple ID, and select the services you’d like to enable.
What is the 2nd step that you should take when setting up iCloud on your Mac?
300
What does meeting the recommended requirements for iCloud allow you to do?
It lets you take advantage of the latest iCloud features and gives you the best overall iCloud experience.
300
TS3376
What article troubleshoots Find my iPhone?
300
Scenario Response: You would convert the Apple ID to iCloud.
What if Ihave an Apple ID that you want to use for sync and purchases?
400
What is Backup and Storage?
Back up and Storage is
400
iCloud Photo Library
What new iCloud feature is coming this Fall?
400
Microsoft Windows 7 or later iCloud Control Panel 3.1 iTunes 11 or later Outlook 2007 or later2 Internet Explorer 9 or later, Firefox 22 or later, or Google Chrome 28 or later (desktop mode only)
What are the 6 basic system requirements for Windows PC?
400
Article that gives you steps on how to handle Key Chain Issues.
CP1423
400
Scenario Response: Hook up your primary account to your device; add a secondary account for calendar and contacts syncing using the Mail, Contacts & Calendars pane in System Preferences on your Mac or in the Settings app on your iOS device.
Scenario: What if I want to sync with multiple ids?
500
List all of the iCloud features and what they do.
What is: Photo sharing Find my iPhone iWork Apps Safari iCloud Keychain Mail, Calendars, and Contacts Back up & Storage?
500
You should setup ________ on your other devices before you install iCloud Control Panel for Pc?
Bonus (Easy) iCloud
500
Software version 5.3
What is the basic software requirement for iCloud to be accessed on Apple TV?
500
CP1330
Where to look when you can't find documents, music, contacts, mail, and reminders.
500
How to safely remove and iCloud from an iOS device? Mac?
iOS-Go into the Settings app and scroll down until you see iCloud. To delete the iCloud account from the device, just press “Delete Account.” Mac-go into System Preferences and choose iCloud, then press the “Sign Out” button.