Target Overview Processes
Exceptions
Damages
IB Dock
Acronyms
100

What are the various types of VMB?

Glass Wall, Gemba, Process Boards

100

How many TCINs are needed for the Exceptions report

50

100

ESIM means what?

Environmentally Sensitive Item Management

100

What are the 2 types of dock audits?

Targeted and Random

100

What does ICQA mean?

Inventory Control and Quality Assurance

200

What are the type of Management Systems?

Process Standardization, Process Excellence, and Problem Solving

200

Name the 2 different statuses when generating the exception function?

defunct and icqa

200

Exterior Packaging ripped, scuffed, or otherwise not up to merchandising standards is defined as what?

Package Damage

200

What are the 3 jump codes needed when completing dock audits?

ISI, IUP, PII

200

What does IMN means?

Item Management System

300

What are the 4 tiers on the GEMBA board?

Win/Lose

Point of Recognition

Point of Occurrence/Cause

Action Plan


300

What does defunct represent?

Damages

300

Product that has passed the date stamped on the package is defined as what?

Out of Date (Expired)

300

What are the 2 types of points of occurrence entered by the ICQA TM during the Dock Audit?

Quantitative and Qualitative 

300

What does GSCL mean?

Global Supply Chain Logistics

400

What board supports ROC causal chain problem solving and should lead to action?

GEMBA

400

What Greenfield report is needed for Exceptions?

Flow Center Aisle Bin Report - BR3

400

Damage relating to consumable product itself is defined as what?

Product Damage

400

What are the 3 types of pallet banding patterns?

parallel, cross, and crown

400

What does DPMO mean?

Defects Per Million Opportunities

500

What are the 5 components of the Golden Thread?

GSCL Business Plan

Glass Wall and Gemba Boards

Process Boards

Countermeasures

Results

500

Name 3 methods in which items/bins transition into ICQA/Defunct status

Remaining Items Missing, Container Missing...

Remaining Items Damaged

Skip Location

Skip Task

Skip Remaining

500

Name the 4 types of damage bins

Food Non Leaking

Food Leaking

Non Food Non Leaking

Non Food Leaking

500

What 3 freight types we DONT audit?

PIPO, CPD (Common Pre-Distro), and Assortments (Fixed and Dynamic)

500

What does SUL mean?

Shipping Unload