Atlas Navigation
This is where you will verify customers at the start of the call.
What is "Verification"?
This is the tab where you set up rental vehicles.
What is the "Rental Summary" tab?
This is the system you use to assess shared negligence.
What is CIQ?
This is the AI chat system that helps you navigate Knowledge Tool.
What is KART/GVA?
This is the system where you send letters.
What is Eloquence?
This tab is where you will find if a claim is set to RPO.
What is the "Claim Details" tab?
This is the name of the program we offer customers through our partnered shops.
What is the "Auto Repair Xpress" program?
This is the system where you will confirm policy/premium payments.
What is Edge?
This is the minimum property damage limit required by the state of Pennsylvania.
What is $5,000?
This is the system where you send text messages.
What is CRM/Salesforce/KT?
This is where you will find the activities you have worked today.
What is the "Desktop"?
This is the exposure that covers an insured's rental in Virginia.
What is "transportation expense"?
This is the system where you will find PORS/CANC.
What is EDARS?
This is the UMPD deductible in Illinois.
What is $250?
This is what you set when we need to contact someone for additional information at later time.
What are flex tasks?
This tab is where you will find a Letter of Representation that has been uploaded.
What is the "Documents" tab?
This is the reserve you will open to set up a rental for a claimant.
What is "Loss of Use"?
This is the Atlas tab where you will find all of the listed parties on a policy.
What is the "General and Driver" tab?
This is what Texas is considered, meaning you can not handle claims in this state.
This is a letter notifying interested parties that GEICO is investigating coverage.
What is a reservation of rights (ROR)?
This is what you have to do to make sure you are viewing all of the available queue activities on a claim.
What is set the dropdown to "All open activities"?
This is the daily limit when transportation expense coverage is set at $1,500.
What is the limit does not exist?
This is the duty you breach by looking at your phone while operating your vehicle.
What is "failure to maintain a proper lookout"?
This is the letter required by California proposition 103.
What is the CL26?
This is the email you will send when you expect a reply.
What is a two way email?