SALES FLOW
EXCHANGE STANDRADS
AIESEC values
CUSTOMER FLOW

ACRONYMS
100

why do we prospect? 

to identify the right organization/people 

100

How many standards should be fulfilled in order to get complete?

14

100

how many values does AIESEC have?

6

100

what does it represent?

the movement of a customer through the experience.

100

oGX

outgoing exchange 

200

Who is the hot contact?

The decision maker 
200

How many exchange standards are there?

16

200

Explain living diversity 

We respect and actively encourage the contribution of every individual

200

what are the stages of the customer flow?

attraction, consideration, value delivery, brand advocacy 

200

EP

Exchange participant 

300

What platforms do we use to prospect?

Linkdin, Google, Facebook, clutch etc. 

300

what are the non mandatory exchange standards? 

arrival and departure support 

300
Explain Striving for excellence 

We aim to deliver the highest quality performance in everything we do. Through creativity and innovation we seek to continuously improve.

300

what is the attraction phase?

a young person or organization who is attracted to our product and want more information  

300

LCVP

local committee vice president 

400

what type of info do you gather when prospecting?

-Values they can provide 

-the customers needs and interests 

-Phone number of the hot contact 

400

How many exchange standards should be delivered by the home entity of the EP?

4

400

explain Activating Leadership

We lead by example and inspire leadership through action and results, taking full responsibility for developing others.

400

what is the value delivery phase?

a young person or organization who experience our product and becomes a customer

400

TL

Team leader

500

what are the stages of the sales flow? in order

1- prospecting 

2- approaching 

3- meeting 

4- follow up/partnership 

500

Why do we have exchange standards?

because AIESEC is transparent about what it offers its exchange participants

500

explain Acting Sustainably

We act in a way that is sustainable for our organisation and society. Our decisions take into account the needs of future generations.

500

what is the consideration phase?

a young person or organization who is considering becoming a customer 

500

EB

executive board