General
What are the 3 types of Auto Identification cards?
State Farm permanent ID card, Temporary NECHO ID card, Electronic Replacement ID card (PDF)
Which function key is used to get to the Miscellaneous Changes screen to order an ID card?
F15 (Shift-F3)
Electronic ID cards are available in Hawaii or Canada
False
Who has the ability to retrieve an electronic replacement ID Card?
Agents, Quote and Bind (Q&B) representatives, and PLCC representatives.
What is the Print Control Code when requesting ID cards from the Primary Screen?
J or I
Any agent in the office can request an ID card for a client
False
Only the agent on record can request an ID card
What are the exceptions for the state of Hawaii?
Temporary ID cards for Hawaii cannot be emailed.
Temporary ID cards must be printed on special printer paper available to agents.
Which 3 screens are used to request a permanent ID card?
Primary, Miscellaneous, and Household Change of Address
*** DAILY DOUBLE ***
What vehicles do not require an ID card?
Recreational vehicles
When are Permanent ID cards produced?
Every renewal and with each change code transfer
What Print Control Code is used to order ID cards from the Miscellaneous Changes Subscreen (F15)?
X or Y
ID cards can be sent to every policy
False
Only active policies, not dead policies
What are 3 states that require the presence of liability to trigger an ID card?
Arizona Colorado Connecticut Delaware Florida Georgia Hawaii Missouri Nevada New Mexico New York Oklahoma Pennsylvania West Virginia
Where can you find information about Hawaii ID cards?
PG 951-I01
Duplicate ID cards will be printed if more than one ID card request is submitted on the same day
True