Compliance
FICA Basics
Document Validation
Red Flags
Scenarios & Processes
100

What is FICA?

Financial Intelligence centre act

100

True or False?


Only consumers need to be Fica compliant.

False

100

These two primary documents are used to verify a client’s identity in South Africa.

What is a valid ID book/card and proof of residence?

100

A client refusing to provide proof of residence might trigger this.

What is a red flag for potential fraud?

100

A client presents a driver’s license with no expiration date. Your action?

 What is reject it (SA licenses require expiry dates)?

200

What is the purpose of FICA......

Prevent money laundering, Tax evasion and other financial crimes

200

Failure to comply with FICA can result in these two consequences for businesses.

What are fines and reputational damage?

200

A utility bill older than 3 months cannot be used for this type of verification.

What is proof of residence?

200

This term refers to falsifying documents to hide illegal income.

What is money laundering?

200

A foreign national wants to open an account but has no local proof of residence. Solution?

What is request an affidavit/alternative document (e.g., bank statement)?

300

Fill in the missing word...

The ****** is used by contact centers to confirm the customer's information and validate their identity.

Verification process

300

FICA mandates that businesses keep records for this minimum number of years after a client relationship ends.?

5 years

300

This process ensures a document hasn’t been altered and matches the client’s appearance.

 What is visual inspection/hologram verification?

300

If a client’s ID number doesn’t match their birthdate, you should do this.

What is escalate to compliance/refuse the transaction?

300

You notice a client’s proof of residence is digitally altered. This is your next step.

What is report a suspicious transaction (STR)?

400

List the types of information that can be verified:

Customer Names, Contact Details, Age, , Proof of Address, Confirmation of Employment, Identity document.

400

 What is FICA Compliance?

Providing identity information: When opening accounts or entering financial transactions with accountable institutions, you must provide accurate and up-to-date identity information, including official documents like your green bar-coded South African identity document or a Smart identity document card, passport, or driver’s licence.

400

When a client’s ID photo is unclear, this additional step may be required.

What is requesting a certified copy or supplementary document?

400

This type of business must register with the FIC as an "Accountable Institution."

What are banks, estate agents, or crypto exchanges?

400

This government body is responsible for enforcing compliance with FICA regulations in South Africa.

 What is the Financial Intelligence Centre (FIC)?

500

Fill in the blank. When information is validated, we need to always ensure ________.

 

Accuracy!

500

What are the consequences of not being FICA compliant?

When you do not comply with FICA regulations, you stand the risk of exposing yourself to criminals who could potentially use your account to commit fraud.

500

Digital FICA checks require this technology to verify documents remotely.

What is biometric verification/liveness detection?

500

The three stages of money laundering FICA aims to disrupt.

What are placement, layering, and integration?

500

Name two FICA obligations for accountable institutions beyond client verification.

What are staff training and risk assessments?