Have you cruised with Carnival before?
Yes
Ask them about their cruise history.
Me and My Spouse
Ask about their spouse
Nope, just sailing
Ask what they are looking forward to.
I don't know.
Ask about interest/past experiences/ what they like to do.
Guest gives specific port
Ask them if they are locals/live close
Not with Carnival
Ask them about vacation history in general or with another cruise line
Ask why.
It's my anniversary/birthday
Ask when, get the date.
Anywhere I can snorkel
Ask about their passion for snorkeling/what they want to see
I'm open to Tampa, Orlando or Miami
Ask if there is one that's more preferred? Why?
I've never cruised before
Ask about prior vacationing in general.
Me, my spouse and my three kids.
Ask about family (names/looking to experience)
Family vacation
Ask about past family vacations/frequency.
I just want to see something different
Ask about where they're from and what they want to see/experience
Idk.
Where are you located? Are you open to drive or fly?
Yes, I just got off a cruise recently.
Ask them about that last cruise
With the giiiiirls (Bachelorette trip)
Yaaaaas, Ask about why they chose to cruise.
A company trip reward for my sales team.
Ask about their business, what did they accomplish?
I don't want to go to on a cruise unless it's to Grand Turk.
Ask about what they like about Grand Turk/history there and why
Anywhere but _______
Identify why not and follow up with recommendations.
I'm Diamond and went on the inaugural Jubilee, my back hurts.
(Sorry about your back)
Ask about favorite cruise experience and acknowledge loyalty.
It's my grandma's 100th birthday, all of Santo Domingo is going.
Acknowledge event, ask about family tradition.
Wedding/Honeymoon
Ask about relationship/how they met/proposal
I'm tired of the Caribbean
Ask about their experience there/how often they've gone/what they prefer to see
I want to sail to Hawaii...
out of Miami
Find out which one is more important