Identity Champion

We Are The Champions

100

The discount for annual billing vs. monthly for ID Champion

5%

200

Former name of Idenity Champion

Protect My ID

300

A member must have a "digital account" to enroll in ID Champion (True/False)

True

400

Commission paid for an upgrade from "Basic" to "Protect"

$20

500

The cost per month for the Protect" level of ID Champion protection

$10.95

All In the Numbers

100

The commission paid for an upgrade from "Protect" to "Complete"

$15

200

 Our goal for percent of members to have signed up for ID Champion-Basic

70%

300

The customer service number for ID Champion

1-844-IDCHAMP

400

Insurance coverage provided by the "Basic" level of ID Champion

None

500

How many Americans had their identity stolen in 2019? *

A. 1/3

B.1/5

C.1/15 

C. 1/15

Keeping Us Safe

100

If a member calls in to upgrade their ID Champion enrollment we should *

A Call Experian

B. Call the MSC

C. "Warm Transfer" them to the MSC

D. Log in to the ID Champion App and process the upgrade 

D. Log in to the ID Champion App and process the upgrade

200

How long, on average, does it take to recover a stolen identity? *

A. A week

B. A month

C.6 months

D. A year 

C. 6 Months

300

The commission paid for an upgrade from "Basic" to "Complete"

$35

400

How do you search for a member in the ID Champion App?

Email address OR membership number

500

A member calls in to report their identity has been stolen what should we do?

Warm Transfer" them to the MSC

A Little bit of this and that

100

What does VRO stand for?

Verify, Review, OFFER!!!

200

In the new Avaya System should you log into your physical phone?

No, AAFD is the primary tool for receiving phone calls.

300

 The minimum Credit score to finance Smarthome? 

600

400

Portion of your phone call that must never be recorded?

When the member is providing their credit, debit or bank account information.

500

Application used to sell Smart Home

Dealernet

Potpourri

100

Joseph Allen Maldonado is commonly known as who?

Joe Exotic-Tiger King

200

Dunder Mifflin Company is located where?

Scranton, PA

300

Super Bowl LIV starred these two teams

Kansas City Chiefs and San Francisco 49'ers

400

Coldest Inauguration on Record

1985-Ronald Regan 7 Degrees

500

Assistant to the Assistant Regional Manager. (AARM)

Dwight Schrute