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The Basics
Get With The Program
Keep Your Eyes Peeled
100
This must be designed to detect, prevent and mitigate ID theft.
What is the ID Theft Prevention Program?
100
You should do this instead of trashing any papers containing your personal information.
What is shred?
100
The No. 1 consumer complaint filed with the FTC in 2008.
What is Identity theft?
200
This occurs when an imposter uses or attempts to use someone's personal information to commit fraud or other crimes.
What is ID Theft?
200
You can get free copies of your credit reports by going to this site.
What is www.annualcreditreport.com?
200
This is done when a reasonable belief cannot be formed to the identity of an idividual attempting to opening an account.
What is refuse to open account and/or refer to a supervisor.
300
Means a pattern, practice or specific activity that indicates the possible existence of ID theft.
What is a Red Flag?
300
Review account activity, close debit/credit card, close account and reopen with new number.
What are steps taken when ID theft is suspected on an FNB account?
300
These procedures should be followed when opening any new account.
What are CIP procedures?
400
Your name, Social Security number, birth date, mother's maiden name, credit report, driver's license and credit card information.
What is your personal information?
400
Address change procedures, work station security, verification of customers.
What are ways FNB employees protect customer information?
400
Mail theft, dumpster diving, shoulder surfing, skimming.
What are ways to steal personal information?
500
Checking, savings, loan, NOW and trust accounts.
What are covered accounts at FNB?
500
Initial fraud alert, extended fraud alert, active duty alert.
What may be found on a consumer report?
500
It has been called "the shadow" crime.
What is Identity Theft?