True or False
Health Portals
Video Calling
Telehealth Safety
QR codes
100

Telehealth is often more convenient than conventional health appointments

TRUE

100
How can you access your Health Portal?

Via website or App. 

100

Name one of the Apps typically used for Telehealth video calls.

Zoom

Google Meet

Microsoft Teams

Skype

100

Which URL protocol is more secure http or https?

https is more secure. 

Hypertext Transfer Protocol Secure adds a layer of security through encryption and is a protocol used for transmitting data over the internet.

100

What does "QR code" stand for? 

Quick Response code

200

Telehealth can only be used to talk to your primary doctor

False. You can talk to any health professional including primary doctors, specialists, nurses, psychiatrists, and therapists.

200

Which of the following is NOT a health portal?

-Teladoc

-MyChart

-Dr. Pepper's Health Portal

-Greenway Health

Dr. Pepper's Health Portal 

200

TRUE or FALSE:

Video calling can save you time and money.

True.

Patients can avoid travel expenses and time off work or school by attending virtual appointments.

200

What does HIPAA stand for?

Health Insurance Portability and Accountability Act.

HIPAA is made up of Federal laws that protect your health records and mandate your privacy rights.

200

How do you access the information on a QR code?

You scan it on your phone or tablet using a the camera app or a QR scanning feature. 

300

You have to have a Zoom account to participate in a Zoom video call.

No.

The person or doctor can provide the link to the Zoom meeting. Once you have the link, you can open it via an app or web browser. 

300
Can you check Lab results and secure messages on health portals?

Yes, you can check Lab results, secure messages, make/change appointments, and access secure video/audio calls. 

300

TRUE or FALSE:

Video calling helps overcoming geographic barriers.

True.

Video calling enables patients to access healthcare services regardless of their location, particularly beneficial for those in rural or underserved areas.

300

Is Telehealth recommended for when experiencing severe symptoms or emergency situations?

No. 

During a medical emergency, please call 911 or reach out to your healthcare provider, such as your doctor, nurse, or health plan representative.

300

TRUE or FALSE:

All QR codes are safe to scan and use. 

False. 

Bad QR codes, often used in scams, can lead to phishing websites, malware downloads, or unauthorized access to your accounts. Only use QR codes from trusted sources.