Money Transfer
This departments ensures that customers have the proper guidelines and documentation to ensure legitimacy of funds and recipients of their Money Transfers.
What is Compliance?
Service that helps immigrants and the under-banked to conveniently and affordably communicate and share resources with friends and family around the world.
Piece of hardware that protects a network from cyber threats. They are usually located in offices or data centers, and can be built into a router or be a separate device.
What is a Firewall?
This service receives requests from other Services/LOBs to then have this platform reach out to customers via SMS.
What is EMMS?
Application where customers are able to make international calls, send topups and money transfer
This internal application serves as a bridge between the Money Transfer Platform and EMMS allowing customers to be contacted via SMS.
What is the Notifications Processor?
Service providing low-cost, high-quality, retail Voice over IP services, including residential, business VoIP, carrier services and calling cards either directly or through partners.
What is Net2Phone?
Device in computer networking that connects multiple devices together within a local area network (LAN), allowing them to communicate with each other by directing data packets only to the intended recipient, essentially acting as a traffic controller for network data flow
What is a Switch?
IDT's proprietary and homegrown system that allows for safe and efficient processing of Credit Cards.
What is IDTPay?
Physical store where customers are able to walk in and purchase PINless minutes, mobile topups, etc.
What is the Retailer Portal
This department's duty is to ensure that customers are protected from having fraudulent transactions be performed using their personal information?
What is AntiFraud/Verifications?
Leading wholesale VoIP provider, allowing customers to control their VoIP business through a self-serve portal. Customers can buy wholesale voice termination or DIDS, adjust termination quality, manage IP’s and more.
What is IDT Express?
This is a system that automatically assigns IP addresses to devices on a network. It also assigns other configuration information, such as DNS addresses, subnet masks, and default gateways.
What is DHCP?
This service is the brains behind the Money Transfer option in the mobile applications before transactions are sent to TRX.
What is BMB2 - Boss Money Backend 2?
IDT Service that allows un-banked or under-documented people an alternative to a normal bank, being able to access online banking, direct deposit, etc.
What is Elroy? (Formerly known as Boss Money Wallet)
Technical term of the person that is going to be getting the Money Transfer.
What is a Recipient or Beneficiary?
Considered the sixth largest carrier and largest US-based carrier of international minutes. Carries international long distance calls on behalf of other telecom providers and terminates over 30 billion minutes per year (TTM*) Globally.
What is IDT Wholesale Carrier Services?
Network device that connects multiple computer networks together, allowing them to communicate with each other by directing data packets to their intended destinations based on their IP addresses.
What is a Router?
Platform that allows internal IDT personnel to search and investigate customers' PINless purchases and calling history.
What is CustCare?
In PSF (legacy) IMTU processing, this is the primary datacenter.
What is Somerset?
This is the top (non Latam) MT Transaction destination country last month.
What is Cameroon?
Legacy product that leverages years of experience providing clear and reliable calling services from landline, mobile and smartphones at very affordable prices. Hint: Still supported by GNOC.
What is PennyTalk?
This is a set of rules that helps direct data traffic on the internet. It's the primary routing protocol for the internet and is used to exchange routing information between networks.
What is Border Gateway Protocol (BGP)?
Platform that allows internal IDT personnel to search and investigate customers' Money Transfer transactions and transfer history.
What is Payments Care?
This is the year and Location in which IDT was founded.
1990 - Newark, NJ