Terminology
What does accepted status mean?
The resource has accepted the activity. The activity remains committed, but this provides a positive confirmation that the resource has undertaken the activity.
Which Main Tabs in PSO Workbench can we view activities?
All of Them
What page can we change an activities Sla (expiry)?
Scheduling Information
Work Task
What option do we select to view all filters we can add?
Show all selector
What quick button can we use to view the time right now?
Current Time
What does fixed mean?
Assigning a work order to a specific resource or time on the Gantt – Pinned
Which Main Tab in PSO Workbench can we see a resource routes? Turn-by-Turn Directions
Mapping
How many pages in IFS Cloud do we access? These should be saved bookmarks
11
How do we view the filters data? How it was created
Select filter , click details
How can we change the qay activities look on the Gantt view? Visually
Color Activities by button
What does unallocated mean?
The activity is in the system, but has not been scheduling within a resources shifts available
In PSO Workbench how do we split the screen in Resources Main Tab, to display the activities?
Click on Activities Button Top middle
What is Transferred Tasks/Work Assignments Page used for?
Canceling activity status
How many filters can be on at once?
As many as you want
How can we view a longer or shorter period of time on the Gantt?
Zoom Options
What is a filter used for?
To view specific data
How do you refresh the page?
Schedule Time Button
Refresh
Double Jeopardy
What page can we find an activities history? Audit
Work Order Journal
What happens if no filters are selected on?
You can view all activities, resources from all regions with no restrictions
What does a red cross hatch on activity mean?
Schedule is overlapping
What is a region?
District or Area
In PSO Workbench where can we view a resources regions and multipliers?
Click on resource
View the regions Tab
What IFS Cloud page is used to view a resources name and contact information? Two part answer
Resource Details , Person
How can we quickly un-select all the filters we have selected on?
Use the Clear button
When is an exception created?
When an activity or resource is violating a rule
Ei: Expiry, Skills, Delayed Start Etc.