Business Organisations
Communication
HR
Motivation
Influences on Business
100
Which type of business would be less concerned with profits?
a) Partnership
b) Public Corporation
c) Franchise
d) Limited Company
b) public corporation
Government owned businesses that often focus on providing essential service (mail, electricity, water, etc)
100
A business with a flatter organizational structure will likely experience:
a) slower communication through the chain of command
b) Quicker communication through the chain of command
c) Poor communication among senior management
d) Difficulties in training staff
b) Quicker communication through the chain of command
100
Two or more people who work to fulfill the duties/responsibilities of one position is called;
a) Part time
b) casual employment
c) Temporary employment
d) job share
d) job share
100
How many factors are in Herzberg's model of motivation?
2 factors; hygiene factors and motivators
100
Which business would have the MOST choice when deciding where to locate?
a) Coal Power Station
b) Diamond mine
c) Fashion retailer
d) Online tutoring service
d) the online tutoring service
200
What is 1 disadvantage of a private limited company?
- Financial information needs to be made public
- Costs money and time to set up
- Profits are shared between more members
- Cannot raise large amounts of money like PLC cause no public shares
200
What is the term for passing messages from the top of a business/organisation to employees at the bottom of the chain of command
downward communication
200
Document that outlines the responsibilities and duties to be carried out by someone employed to a specific job.
Job description
200
According to Herzberg's model; safe working conditions are considered which type of factor?
Hygiene; Without it employees will be demotivated, but by providing it you are not adding motivation only meeting the basic standard or expectation
200
Which external factor would likely help reduce production costs of goods?
Technology
(External factors: PESTEL)
300
Give 2 advantages to being a franchisee
1) Less risk - the business model is already proven
2) Back up and support provided by franchisor
3) Marketing and branding is provided
4) Set up costs are predictable
300
The marketing department inviting customers for a focus group where they share their opinions about a product would be an example of what type of communication?
External communication
(communication between the business and people outside of the business)
300
Identify 3 types of discrimination that are often legally prevented at work or which workers are protected from.
1) Age discrimination
2) Gender discrimination
3) Sexual orientation discrimination
4) Religious or ethnic discrimination
5) Racial discrimination
300
What would be an example of a fringe benefit a company could offer it's employees?
1) Health insurance
2) Company car
3) Company house
4) Membership for a gym or other facility
5) Public transport pass to facilitate cost of getting to work
300
State 3 reasons for increasing globalisation
1. Development of technology - computers, internet
2. Transport - Easier, faster, and cheaper to transport goods and cost of flights has decreased encouraging more people to travel
3. Deregulation - Removal of barriers to international trade
4. Tourism - Consumer tastes have changed
5. Benefits of selling abroad - companies are marketing in other countries if the domestic market is saturated (too much competition)
400
What are payments made to to shareholders by public and limited companies called?
Dividends
400
Identify 4 potential barriers to communication
1) Technology breakdowns
2) Poor communication skills - spoken or written communication skills of employees
3) Use of jargon
4) Distractions
5) Long chain of command (tall organizational structures)
6) Using the wrong method of communication
7) Poor business culture
8) Cultural or language barriers
400
When a employee is no longer needed by the business and loses his/her job.
What is redundancy?
400
Name four of the needs from Maslow's model of the hierarchy of needs
1) self actualisation
2) esteem needs
3) social needs/love and belonging
4) Safety and security
5) physiological needs (basic human needs)
400
If your country's currency depreciates/devalues, what will happen to the cost of imports?
Cost of imports will increase / become more expensive
500
What document does a company need to submit in order to advertise it is selling stock publicly?
Prospectus
500
Give two disadvantages of a business using social media
1) Negative feedback from customers can be made public
2) Customers often scroll past or ignore advertisements online
3) Requires planning to make engaging social media posts for different platforms
500
When an experienced worker is paired with a new employee/trainee we call this?
Mentoring
500
A financial method of motivation often used for sales/retail employees where they are paid entirely on the number of sales they make
Commission
500
Name 1 impact an increase in interest rates can have on a business?
1. Borrowing money (loans) is more expensive so you will have higher monthly payments, meaning increased costs for business
2. Consumer spending will decrease, so businesses may make less sales. Especially if they are considered a luxury not a necessity.
3. Businesses less likely to expand as finance (loans) are more difficult and expensive to obtain
4. If sales are less and finance is not available, some businesses may struggle financially and need to downsize
