The page on which you have the ability to find the tabs for editing an address or a phone number, and member demographics?
What is Member Summary Page.
100
Site for documenting other authorized member representatives (both personal and informal)
What is NON-MEMBER PERMISSIONS
100
The place where you can find the PHQ2 assessment
What is the QUESTIONNAIRE CENTER.
100
The yellow sun icon
What is the RELEVENCY INDICATOR?
100
Location of the provider edit form
What is the Knowledge Library> Clinical > Disease Management > Forms
200
Information about a member which can provide understanding about their health decisions based on their culture and beliefs.
What is ETHNICITY.
200
Bonus
What is Bonus
200
The correct place to document medical diagnoses.
What is the CONDITION MANAGER page.
200
1ST, 2ND, 3RD
What is THE GOALS PRESCRIBED PRIORITY?
200
It creates groupings of your global notes for improved information research / retrieval when reviewing a case.
What are Global Note Headers?
300
The final step in completing the enrollment process is completing this statement.
What is Congratulating the member for agreeing to participating in this program
300
The page where you identify yourself as case owner.
What is the USER ASSIGNMENT/CALLBACK page?
300
H I P
What is the alternate name for the Health Information Profile?
300
The Member's goal which should be completed at the time the member completes the program.
What is the PERSONAL HEALTH GOAL?
300
This is utilized to place important bits of information on the landing page
What are STARRED NOTES?
400
Do Not Call and Expressed Consent .
What do the letters DNC and EC indication
400
The site where you can open or close a CASE
What is the CROSS PROGRAM MANAGEMENT (CPM) page.
400
This questionnaire is standardized and must be asked verbatim along with the appropriate responses. It assesses for possible depressive thoughts
What is the PHQ2
400
This is used to document websites and community resources offered to the member
What is the REFERRAL INTERVENTION.
400
These goals are auto populated by the Resolution Health Inc. program.
What is the REVELANT CARE GAPS GOAL or Care Alerts
500
Place to documentation member primary provider which could include a MD, DO, or even a Nurse Practioner.
What is THE PROVIDER INFO tab.
500
This is a place where you can possibly identify other family members and their ages.
What is the Member Policy page.
500
This is the page which populates the reason for the call to the member
What is the TRIGGER CENTER?
500
This intervention is utilized to communicate a member's agreement to have a conversation with other Anthem specialty associates.
What is the CONSULTATION INTERVENTION
500
This is the last bit of documentation you will do in a case upon exiting following a successful contact. It will be one of the first things you see upon re-entering the case.