Cross Cultural Management
Which theorist defined cross-cultural management with five dimensions ex Masculinity vs Femininity
Geert Hofstede
What are some training methods that emphasize an affective approach?
role playing
critical incidents
culture assimilator training
case studies
stress reduction training
moderate language training.
What is an expatriate?
an individual living and/or working in a country other than their country of citizenship, often temporarily and for work reasons
Summarize the key challenges faced in training expatriate managers (3)
Culture Shock. Expatriation costs. Language barriers.
What is ethnocentric firms ?
Few foreign subsidiaries have any autonomy, and strategic decisions are made at headquarters
Identify the GLOBE cultural dimension that minimizes gender inequality
Gender Egalitarianism is the degree to which a collective minimizes gender inequality
What are some training methods that emphasize an immersion approach?
assessment centers
field experiences
simulations
sensitivity training
intercultural web-based workshops
extensive language training
Which departments of an organization are responsible for language translation services?
HR!
Why do some MNEs appear reluctant to provide basic pre-departure training?
MNEs are reluctant to provide even basic pre-departure training is because they do not believe that this type of training is necessary or effective
International assignments can be: short, extended, and long-term list the timespan.
Short-term: Up to three months
Extended: Up to one year
Long-term: Varies from one to five year
What type of culture follows a community agenda & cooperates towards the group aims?
Collectivism/Communitarianism as each contains a closer, and a clearly defined system of relationships
What is the process of repatriation?
Repatriation is a process that occurs when people return to their home country after living, visiting, or working abroad.
FACTORS DRIVING LOCALIZATION
is an individual living and/or working in a country other than their country of citizenship, often temporarily and for work reasons.
Three key dimensions in Mendenhall, Dunbar, and Oddou's CCT model:
training methods
levels of training rigor
duration of the training relative to degree of interaction and culture novelty
International business travellers present their own challenges such as?
frequent absences on family and home life
the possible negative health effects
Stress factors
What are some advantages of cross-cultural management
Intercultural international management allows individuals to understand/adapt to contrasting cultures thus providing resources to allocate strategic business practices around the world
What is the percentage of women that takes international assignments?
17 %
Culture dimensions of the GLOBE study: list 5
Performance Orientation
Assertiveness
Future Orientation
institutional Collectivism
Humane Orientation
In-Group Collectivism
Gender Egalitarianism
Power Distance
Uncertainty Avoidance
Training methods would emphasize an information-giving approach. Examples of such an approach would be:
● area or cultural briefings
● lectures, movies, or books
● use of interpreters
● ‘survival-level’ language training.
Define expatriate failture
The term ‘expatriate failure’ has been defined as the premature return of an expatriate (that is, a return home before the period of assignment is completed)
According to the Trompenaars and Hampden-Turner study cultures that express little to no emotions are often categorized as
Neutral countries such as japan often follow a more serious dialogue and are less expressive of culture
Why is it important to measure ROI for international assignments which indicators can be used?
It is a key performance indicator.
What are the specific HRM challenges in a net- worked firm?
communication problems, excess diversification, cross- culturalism
Five categories into repatriate knowledge:
Market-specific knowledge
Personal skills
Job-related management skills
Network knowledge
General management capacity
Important factors in the selection of expatriates
technical ability, cross-cultural suitability (soft skills), family requirements, country/cultural requirements