Plumbing
Electrical
HVAC
Purchasing Parts
Other
100

Customer Calls and States "Do you guys do backflow testing"

"Are you needing this for Compliance or has something stopped working?"

100

Customer States "I have an issue with my generator" 

"Is this for a whole home Generator?" 

100

Customer States "Do you guys work on Swamp Coolers"

"Is the unit getting power?"

"Is water flowing to the unit?"

"Is the leak coming from a water supply line?"

100

Customer States "Do you guys carry filters for my RO"

"Is the RO working Properly?"

"Are you familiar with how to change them out?"

100

Customers States "I have new construction project I am needing help with"

"Is this a ground-up build or new addition/remodel?"

200

Customer States "Can you find a leak in my sprinkler system" 

"Can you see where the leak is coming from?"

200

Customer States "I need help installing a recessed audio box" 

"Are we working on the electrical wiring to the box?"

200

Customer States "Our A/C in our nail salon is not working"

"Is this a Commercial HVAC Unit or Residential Unit?"

200
Customer States "Do you guys sell Blower Motors"

"What is the current issue with your motor?"

200

Customer States "My Landlord told me to give you a call"

"Who is going to be paying for the service?"

300

Customer States "My ice maker is not working and my fridge is leaking"

"Is the unit getting power / water"

"Can you see where the leak is coming from?"

300

Customer States "Can you help me with my hood vent"

"Are you experiencing electrical issues with the vent?"

300

Customer States "I need to clear my dryer vent"

"How High is the dryer vent?"

300

Customer States "Do you guys sell Water Heaters"

"What is going on with your current Water Heater?"

300

Customer States "Do you guys do net 30?"

"Is there a company card or check we could use?"

400

Customer States "I need help with my grease trap" 

"Has it already been pumped out?"

400

Customer States "Can you guys help me with my Christmas lights"

"Is an outlet not working or the electrical not powering them?"

400

Customer States "Do you guys do Duct Cleaning"

"Why are you needing your ducts cleared is your HVAC unit running ok?"

400

Customer State "Do you Guys Carry furnace Filters"

"Is everything working ok?"

"Have you had your tune up done this year"

400

Customer States "Can you give me an exact time frame"

"What time constraints do you have that we can accommodate?"

500

Customer States "Do you guys work on septic tanks?"

"Is the main sewer line backing up?"

500

Customer States "I need help with my Solor Panels" 

"Are they already installed / pre-existing"

500

Customer States "My Window unit is not kicking on"

"Have you checked the outlet it plugged into?"

"Any other wiring issues"

500
Customer States "Do you guys sell condensers" 

"What is going on with your current system?"

500

Customer States "Do you know if you guys' service Bradford White"

"Are you looking to use a manufacturer warranty?"

"Do you like that brand of WH?"