ESP
TTS
FAQs
True/False
Try Your Luck
100

What does ESP Stand for?

Electronic Services Portal

100

What does TTS stand for?

Telephone Timesheet System

100

What are the dates for each pay period?

1st - 15th

16th - last day of the month

100

A live in provider has to check in/out

False

100

What date did the EVV go into effect?

7/1/2023

200

What is another name for ESP?

eTimesheets

200

What is the TTS #

833 DIAL EVV

833-342-5355

200

When can a provider claim travel time?

When traveling between 2 clients

200

A recipient can request printed copies of time sheets through the TTS

True

200

How many hours does a cp have to work to be eligible for sick leave?

100 hours

300

ESP account will lock after how many failed attempts?

5

300

What must be used for a cp to check in/out via TTS?

Recipient's land line

300

As of 7/1/24, how many sick hours do providers receive per year?

40 hours

300

EVV is constantly tracking a user's location

Falso

300

What does WPCS stand for?

Waiver Personal Care Services

400

Name 3 things a provider is able to do on ESP

Enter/submit timesheets

Direct deposit

Sick leave

View payment history

Supplemental timesheets

400

Name 3 things a cp is able to do through TTS

Check in/out

Enter time

Submit timesheets

Review rejected timesheets

400

Why would there be 3 workweeks if every pay period is only 2 weeks?

The workweeks depend on where the days of the pay period fall within the month

400

The registration number is needed each time a user logs into the TTS

False

400

What is the form used to certify a live-in provider?

SOC 2298

500

What are the 5 pieces of information needed to register w/ ESP?

Name

Case/provider #

DOB

Last 4 of SSN

Valid email address

500

Name the 3 languages available in TTS (besides English)

Spanish, Chinese, Armenian

500

How long does it take for direct deposit to become active?

30 Days

500

A provider can only use overtime allotted to a recipient in an emergency or special circumstance.

False

500

What month was I born in?

March